SASE Order Processing Analyst

• Process and manage customer purchase orders, including order booking, order entry, order processing, and invoicing
• Monitor the order lifecycle from receipt through shipment and/or invoicing
• Proactively follow up on delayed or pending orders, identifying issues and coordinating resolutions
• Organize and maintain accurate records related to purchase orders
• Monitor operational email inboxes and ensure timely follow-up on order-related requests
• Track and confirm that orders are released, shipped, and/or invoiced according to established timelines
• Support system reconciliation activities during month-end close
• Supports sales processing activities for assigned areas and processes
• Learns requirements and develops capability in all areas of sales processing
• Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
• learns and practices basic analysis
• Implements specified changes to processes and tools to improve performance, efficiency and customer satisfaction
• Develops understanding of internal and external relationships with stakeholders for performance expectations and needs

• Bachelor's degree in Business Management or equivalent
• Typically 1- 2 years experience
• English communication skills
• Basic understanding of business and sales processing tools, systems and practices
• Good analytical, statistics and problem solving skills
• Good written and verbal communication skills
• mastery in English and local language

Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion