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The Talent Acquisition IT System Analyst is a member of the HRIS Global Talent Management Team and plays a pivotal role in the administration, governance and adoption of our SAP SuccessFactors Recruiting and Onboarding systems. This role focuses on driving system initiatives that accelerate Recruiting system user adoption, elevate the user experience, and automate Recruiting process efficiencies. Working with Foundever Recruiting Stakeholders and the HRIS Global Talent Manager, this role delivers the system enhancements and projects to exploit the full capabilities of system investments within the SAP SuccessFactors Recruiting and onboarding modules. The Talent Acquisition IT System Analyst is an individual contributor role that reports directly to the HRIS Manager of the Global Talent Management team for all work definition, work organization and quality control of delivered outcomes.
Job Responsibility:
SAP SuccessFactors Recruiting & Onboarding system administration globally
Act as a subject matter expert on the development and expansion of the SAP SuccessFactors Recruiting & Onboarding system processes globally with an emphasis on user adoption, process simplification, process automation and improved user experience
Manage system changes to Production adhering to HRIS and IT documentation and procedural requirements
Manage Tier 2 and 3 Recruiting & Onboarding support tickets and respond timely, accurately and professionally
Use standard analytical tools to perform root cause analysis and resolve application problems
Serve as subject matter expert for SuccessFactors Recruiting, Onboarding & Paradox
Adhere to delivery, audit and compliance schedules for system release deliverables
Research, analyze and test Recruiting & Onboarding product releases
Collaborate effectively with internal teams to ensure that all customer issues are resolved in a timely and professional manner
To perform any other tasks, duties, or services requested by their immediate superior that are related to the Recruiting technology area
Requirements:
3+ years experience working in a global organization responsible for SuccessFactors Recruiting & Onboarding
Bachelor’s degree in computer science, Information Technology, or a related field
Recruiting & Onboarding process knowledge with an emphasis on best practices
Strong analytical and problem solving, solution design, requirements analysis and documentation skills
Excellent time management, attention to detail, ability to multi-task and follow-up skills
Global mindset and experience in global system administration for global Recruiting projects using multiple system languages
User-oriented with strong verbal and written communication skills across multiple organizational levels
Ability to consult and work collaboratively with stakeholders to manage buy-in and accomplish objectives
Experience with the entire SDLC lifecycle for SAP SuccessFactors Recruiting & Onboarding Modules with strong experience in RBP
Experience performing system audits
Focus on learning and continuous improvement
SuccessFactors RXM certification or the desire to obtain certification
Strong problem-solving skills and the ability to think creatively to resolve complex issues
Ability to work well under pressure and in a fast-paced environment
Work independently with some supervision, while prioritizing workloads to meet deadlines
Ability to work and as part of a team to ensure customer satisfaction
Proven experience with system design and configuration choices that solve business problems
Ability to identify, communicate and pursue opportunities for automation, process interoperability and efficiency
Proactive, strategic, and detail-oriented approaches with a strong commitment to quality, efficiency, and effectiveness
Fluent in written and spoken English (C1 Level minimum)
Ability to work US time zone hours
Nice to have:
Experience in SuccessFactors Talent Management, Performance and Goal modules is highly desired but not essential
Experience in migrating from SuccessFactors Onboarding 1.0 to SuccessFactors Onboarding 2.0 implementation highly advantageous