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SAP Support SME

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cBEYONData

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Location:
United States , Arlington

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Our client is leading the technical upgrade of their critical Financial and Procurement systems for a major branch of the Department of Defense (DoD), transitioning from SAP ECC to S/4 HANA. The project focuses on a fit-to-standard approach, minimizing customizations and aligning with S/4 HANA’s standard configuration. Key efforts include defining requirements for the upgrade and supporting business process re-engineering. cBEYONData + SMX is seeking an SAP Support SME. Support SMEs focus on user enablement, experience, and data readiness, ensuring users are prepared, supported, and engaged throughout the migration lifecycle.

Job Responsibility:

  • Delivering role-based and command-specific training, including over-the-shoulder support
  • Supporting help desk triage, user inquiries, and issue resolution
  • Developing and maintaining knowledge base content and engagement materials
  • Supporting town halls, AMA sessions, and Change Agent communications
  • Assessing master data quality and developing data cleansing recommendations
  • Creating UX design mockups and contributing to data catalogs
  • Exploring AI-enabled support capabilities (e.g., chatbot concepts)

Requirements:

  • Active Secret level clearance
  • 7–10+ years in SAP Training, Change Management, UX, Testing, or Data Support roles
  • Strong communication, facilitation, and user-engagement skills
  • Prior DoD or federal ERP program experience required

Nice to have:

  • Experience supporting SAP S/4 environments preferred
  • Army or Navy experience is preferred

Additional Information:

Job Posted:
February 17, 2026

Expiration:
March 31, 2026

Job Link Share:

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