SAP Support Engineer Job at Amaris Consulting (Hcm City)

SAP Support Engineer

Amaris Consulting

Location:
Vietnam , Hcm City

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

ABOUT THE JOB: Provide first and second level support for SAP users, resolving incidents and service requests efficiently. Monitor SAP system performance and proactively identify potential issues. Assist in the configuration and maintenance of SAP modules according to business requirements. Collaborate with functional and technical teams to troubleshoot and resolve system errors. Document solutions, procedures, and user guides for recurring issues. Participate in SAP upgrades, testing, and implementation of new functionalities. Support end-users during UAT and training sessions. Ensure compliance with internal processes and security standards.

Job Responsibility:

Provide first and second level support for SAP users, resolving incidents and service requests efficiently
Monitor SAP system performance and proactively identify potential issues
Assist in the configuration and maintenance of SAP modules according to business requirements
Collaborate with functional and technical teams to troubleshoot and resolve system errors
Document solutions, procedures, and user guides for recurring issues
Participate in SAP upgrades, testing, and implementation of new functionalities
Support end-users during UAT and training sessions
Ensure compliance with internal processes and security standards

Requirements:

Bachelor’s degree in information technology, Computer Science, or a related field
Years of experience: Junior level: minimum of 2 years
Senior level: 5+ years with key achievements in SAP environments
Proficiency with SAP modules (e.g., FI, CO, MM, SD) and related tools
Experience with ticketing systems and incident management tools
Good command of English
Strong problem-solving and analytical skills
Strong communication skills and customer-oriented mindset
High adaptability and willingness to learn new technologies
Ability to work collaboratively within a team and independently when required

What we offer:

Competitive salary and 13th-month salary
14+ annual leaves per year
Premium healthcare insurance, starting from your probation period
Project reviews and yearly performance appraisals
Annual company trips
Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
International team with flexible working time + hybrid working
Tailor-made career path
Technical workshops and training courses
Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries

Additional Information:

Job Posted:
January 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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