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The SAP SuccessFactors Lead / Architect will lead the design and implementation of SAP SuccessFactors modules, ensuring alignment with business needs and technical integrity. The role requires 15+ years of HRIS/HR transformation experience, with a focus on SAP SuccessFactors. A Bachelor’s or Master’s degree in a related field is required, along with strong leadership and communication skills.
Job Responsibility:
Lead end-to-end implementation of SAP SuccessFactors modules, including requirement gathering, design, configuration, testing, and go-live support
Conduct discovery workshops with HR and business stakeholders to analyse current processes and identify opportunities for improvement
Configure and deliver one or more SuccessFactors modules such as: Employee Central (EC), Performance & Goals Management (PMGM), Learning Management (LMS), Compensation Management, Recruiting Management (RCM) and Onboarding (ONB), Succession & Development
Define and document business process flows, configuration workbooks, and functional specifications
Work closely with the Integration and Technical teams to ensure seamless data flow between SAP SuccessFactors and other systems (e.g., SAP HCM, S/4HANA, payroll, or third-party applications)
Manage testing cycles (Unit, Integration, and UAT) and support data migration and validation activities
Support change management and end-user training, ensuring successful user adoption
Serve as a trusted advisor to HR leadership, providing best practice recommendations aligned with the SAP SuccessFactors roadmap
Ensure compliance with project methodology (SAP Activate or Agile) and maintain high-quality deliverables
Coordinate with cross-functional leads and manage offshore/onsite resources when applicable
Requirements:
15+ years of experience in HRIS/HR transformation, with at least 5 years in SAP SuccessFactors
Minimum 2 full lifecycle SuccessFactors implementations, preferably global or multi-country
Hands-on expertise in at least two core SuccessFactors modules (Employee Central is mandatory)
Strong understanding of SuccessFactors architecture, data model, role-based permissions, and integration frameworks
Proven experience in business process mapping and HR functional areas (core HR, performance, learning, compensation, talent)
Exposure to SAP Cloud Platform Integration (CPI) or other middleware solutions
Familiarity with SAP Activate or Agile methodologies
Excellent communication, stakeholder management, and presentation skills
Ability to lead a team and collaborate across multiple business units and geographies
Bachelor’s or Master’s degree in Human Resources, Information Systems, or related discipline
Nice to have:
SAP SuccessFactors Certification(s) (Employee Central, PMGM, LMS, etc.)
Experience integrating SuccessFactors with SAP HCM or S/4HANA
Exposure to Payroll (EC-Payroll) or Time Tracking solutions
Experience with global template rollouts or multi-entity HR transformations
Knowledge of HR analytics and reporting tools (People Analytics, Story Reports)
HR professional certification (SHRM, HRCI, CIPD) is an added advantage