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The SAP Solution Manager Consultant will play a crucial role in managing system monitoring and troubleshooting within SAP Focused Run. Solman team involves working on issues reported in the different tickets based on their priority and the task type - EWA, Reintegration scenarios, DNS migration, HANA in place, Maintenance planner.
Job Responsibility:
System monitoring is in place by performing checks
Ensure System is integrated to solman systems
Maintain FRUN Monitoring related Parameter values as per standards
Ensure LMDB entries are correct with proper assignments of DB and application
Ensure Data supplier is up to date in LMDB
Ensure SSI is completed successfully
Ensure system monitoring is fine
Address all alerts caused by monitoring related issues (Availability, Self-monitoring)
Perform checks when alerts are triggered in mass, or no alerts are triggered as per the troubleshooting guide
Handling DATA SUPPLIER ISSUES
Handling EWA issue
Address EWA report when its Grey
Address EWA generation Issue
Ensure correct Monitoring Configuration and perform Troubleshooting
Ensure availability of Monitoring for Data in FRUN as a prerequisite to reflect in Customer launchpad (Capacity memory, CPU utilization, Memory usage)
Enable/Disable monitoring for various system types
Uploading data to Maintenance Planner (MP) and troubleshooting MP related issues
Perform Re-integration for all scenarios
Ensure correct monitoring configuration after DNS Migration
Perform Decommissioning of host/system/Customer Network
Perform Monitoring Re- Integration according to the available guidelines
Responsible for solving issues regarding: Maintenance planner
LMDB entries
EWA report generation
Diagnostic agent issues
Metric related issues
Requirements:
3 – 8 years of relevant experience in SAP solution manager administration (FRUN - SAP Focused Run)
Good communication skills to handle bridge calls with clients
Graduate degree (Any Graduate / Any Post Graduate)
Notice Period: 15 to 30 Days
What we offer:
Opportunities for professional growth in a dynamic environment