SAP Service Order Management & FSM SME – Field Systems Job at Service Stream (Melbourne)

New

Senior Manager Business Analyst Genesys CX & Contact Centre Analyst

We are seeking an experienced individual to support the design, delivery, config...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

5+ years of experience as a Business Analyst within contact centre or telecommunications environments
Hands-on expertise in platforms such as AWS Connect, Genesys Engage, or Genesys Cloud CX
Strong understanding of contact centre technologies including IVR, ACD, CTI, WFM, and QM
Demonstrated experience in CTI and CRM integrations with a focus on enhancing agent and customer experience
Ability to translate complex technical concepts into clear, accessible language for all stakeholders
Knowledge of Agile and Waterfall methodologies
Technical experience with SIP, voice solutions, social media channels, chat, video, and asynchronous messaging
Technical degree and minimum four years of contact centre experience

Job Responsibility

Lead discovery and requirements-gathering sessions for contact centre and CX initiatives
Work with architects and development teams to design solutions including routing logic, IVR flows, call journeys, and reporting structures
Configure and implement platforms such as Genesys, AWS Connect and other contact centre technologies including queues, profiles, and contact flows
Analyse and define requirements for CTI and CRM integrations supporting platforms such as Salesforce and ServiceNow
Participate in test planning, UAT execution, and validation of deployed solutions
Produce user guides, process flows, and technical documentation for support teams and stakeholders
Act as a liaison between business teams, technical teams, and vendors ensuring alignment and expectation management
Contribute to application lifecycle management ensuring reusability and architectural consistency

What we offer

Opportunity to work on advanced CX and contact centre technologies across global operations
Exposure to complex technical landscapes and collaboration with multi‑national teams
Ability to influence VOIS‑wide application architecture and contribute to strategic technology decisions
Continuous learning in DevOps, cloud-based contact centre platforms, and enterprise integrations
A collaborative environment promoting innovation, problem‑solving, and professional growth

New

District Support Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Greensboro

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

April 23, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Ability to travel within a reasonable radius to support market staffing as business needs require
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC)
overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs)

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

Kitchen Assistant

Our Kitchen Assistants focus on supporting kitchen team in creating positively m...

Location

United Kingdom , Taunton

Salary:

12.21 GBP / Hour

Kew Green Hotels

Expiration Date

April 05, 2026

Requirements

A positive, can-do attitude
Efficiency in fast-paced environment and strong communication skills
The ability to follow instructions and be adaptable to meet the needs of both company and guests
Commitment to health and safety (role involves manual handling, using cleaning chemicals and equipment and spending a lot of time on your feet)

Job Responsibility

Basic Food Preparation
Dishwashing
Delivery Organisation
Storage Management
Waste Removal
Material collection
Represent our company values and culture, ensuring that service excellence remains our top priority

What we offer

Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support
monthly service charge
Career development through fully funded apprenticeships and our internal development programme

Parttime

New

System Engineering Specialist

We are seeking a System Engineering Specialist to design, deploy, maintain, and ...

Location

Romania , Iasi

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Skilled in AWS infrastructure services
Experienced with scripting languages such as Bash and Python
Knowledgeable in CI/CD concepts and tools (Git, GitLab, GitHub, Jenkins, FluxCD, ArgoCD)
Experienced with SQL databases (e.g., Oracle)
Familiar with microservices architectures and related methodologies
Competent with monitoring and observability tools including Instana, Prometheus, Grafana, Datadog, Splunk, and Dynatrace
Experienced in running applications in cloud and Kubernetes environments
Knowledgeable in Agile methodologies (Scrum, Kanban)
Strong documentation and communication skills in English
3–5 years of experience in Dev or DevOps environments

Job Responsibility

Maintain AWS infrastructure services, including EC2, EKS, CodeCommit, KMS, CloudWatch, and IAM
Manage AWS EKS clusters and their associated resources
Coordinate and oversee deployment of new microservice releases
Collaborate with Dev and DevOps teams to troubleshoot incidents, resolve blockers, and ensure application reliability
Facilitate effective communication between teams involved in the application lifecycle
Continuously assess infrastructure performance and propose enhancements to improve efficiency and cost‑effectiveness
Develop and maintain integration components between current and future applications
Mentor Development and DevOps colleagues to promote best practices in DevOps methodologies
Provide availability for exceptional situations, including night shifts, overtime, or standby when required

What we offer

Hybrid way of working
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Loyalty Programme
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology

Fulltime

New

Staff Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Circleville

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

April 24, 2026

Requirements

Active Pharmacy License in the state in which you are employed
Not on the DEA Excluded Parties List
Immunization Certification through an accredited organization (e.g., APhA)
No pending felony charges or convictions for criminal offenses involving controlled substances
Bachelor of Science in Pharmacy or Pharm. D. degree

Job Responsibility

Patient Safety
Pharmacy Professional Practice
Regulatory Requirements
Quality Assurance
Customer Service
Personnel Management
Inventory Management
Financial Profitability
Loss Prevention
Workflow Management

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation programs
No-cost weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

New

Parts Specialist

The Parts Specialist will provide all retail and installer customers with a high...

Location

United States , Charlottesville

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)

Job Responsibility

Follow and promote all company customer service programs
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise
Assist managers and/or installer service specialists in serving the professional customers as needed and directed
Complete assigned company training relevant to position
Provide excellent service to customers calling the store on the phone
Responsible for accurately maintaining and securing the cash drawer
Process exchanges and returns for credit in a friendly manner
Address and resolve customer complaints in a friendly manner
Assist with the completion of daily image maker, and planogram updates
Perform various daily operational tasks

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

New

Customer Delivery Senior Project Manager

We are seeking a highly skilled Customer Delivery Senior Project Manager to lead...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Over 5 years’ experience managing complex, large-scale ICT projects or programmes
Strong leadership capabilities with experience building and guiding high-performing cross-functional teams
Skilled in stakeholder management with the ability to influence senior-level partners
Effective communicator, confident in presenting to executive audiences
Experienced in budget management, forecasting, and financial controls
Skilled in business case evaluation and benefits realisation
Knowledgeable in telecommunications environments and end-to-end delivery processes
Qualified with PRINCE2 Practitioner or PMP and MSP Foundation certifications
Adept at working in dynamic, evolving environments with cross-functional collaboration capabilities

Job Responsibility

Lead end-to-end delivery of major customer-facing programmes, ensuring alignment with business goals and customer expectations
Define governance controls, ensuring compliance with corporate, customer, and local standards
Translate complex and ambiguous customer requirements into executable operational plans
Drive stakeholder alignment, including executive-level presentations and steering board engagements
Lead negotiations during contract discussions with customers and partner suppliers
Manage risk, change, dependencies, and resource planning across all programme phases
Ensure adherence to Vodafone’s best practice methodologies, contributing to continuous process improvement
Support pre-sales activities by structuring delivery requirements and contributing to competitive pricing
Oversee acceptance into live service, ensuring seamless transition with minimal operational impact
Provide robust reporting, financial tracking, benefits realisation, and assurance throughout the programme lifecycle

What we offer

Opportunity to lead high-impact, high-value programmes for global enterprise customers
Exposure to cross-functional global teams and senior leadership stakeholders
Experience working on large-scale transformation and transition programmes
Development of commercial, contractual, and strategic delivery skills
Ability to influence organisational methodologies and delivery frameworks

New

Guest Services Manager

As Guest Service Manager, you’ll inspire a multiskilled team delivering across a...

Location

United Kingdom , Newcastle-under-Lyme

Salary:

27000.00 GBP / Year

Kew Green Hotels

Expiration Date

April 05, 2026

Requirements

Experience in a senior guest service role (eg. Front Office Manager/Supervisor, F&B Manager/Supervisor, M&E Manager/Supervisor, or Duty Manager)
Strong understanding of hotel guest service KPIs including guest satisfaction, loyalty recognition, lead generation, beverage GP and problem handling
Strong leadership and communication skills. You inspire and motivate, but aren’t afraid of tough conversations when needed
Keen to grow beyond your current area of expertise and develop skills across all areas of hotel operations

Job Responsibility

Lead, coach, and inspire a multiskilled Guest Service team across Front Office, Food & Beverage, and Meetings & Events
Drive service excellence across every guest interaction, from check in to dining
Handle guest feedback and resolve issues quickly, turning challenges into positive outcomes
Ensure compliance with safety, security, and operational standards across the hotel
Monitor performance against KPIs, driving sales opportunities while effectively managing costs and resources
Take accountability for a guest service function and KPIs, as set out by the Hotel Manager
Partner with other hotel departments to keep operations running smoothly and deliver seamless guest experiences

What we offer

Discounted hotel stays around the globe, with food and beverage discounts
Attractive discounts across many major retailers, restaurants, and events
FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
Personal and career development
Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice

Fulltime

SAP Service Order Management & FSM SME – Field Systems

Service Stream

Location:
Australia , Melbourne

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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