SAP S/4HANA Business Enablement Export/ICO Salesorder mgmt senior expert

• Leading the implementation of core model processes for export order management
• Ensuring system design and configuration meet business requirements
• Driving change management and stakeholder engagement
• Supporting process and system testing with K-users
• Coordinating with Global Process Leads for process design and improvements
• Execute comprehensive data gathering activities across assigned export markets and business units
• Conduct initial data validation, identifying inconsistencies or gaps in export order processes
• Document and categorize export business scenarios and international routes to market
• Collect as-is information, including export process flows and international trade system landscapes
• Consider ongoing projects impacting the Export Order Management operating model
• Analyze alignment of current export practices with planned S/4HANA design
• Gather and consolidate export performance metrics and KPIs
• Assist in stakeholder mapping and profiling for international trade partners
• Support implementation roadmap development for closing gaps prior to go-live, liaising with the Global Process leads team
• Contribute to gap analysis between current and target export operating model
• Assist in translating gaps into business requirements aligned with S/4HANA capabilities for international trade
• Support detailed gap analysis between current export processes and core model
• Assist in presenting core export model to stakeholders
• Support core model defense process and analyze potential deviations for export scenarios
• Document gaps and prepare escalation documentation for Design Authority to the Global process leads
• Support development of design specifications for export processes with Ishift solution delivery team & integrator
• Assist in translating export business requirements into functional specifications
• Participate in design review sessions and document feedback for export-specific processes
• Create and maintain export process design documentation in Signavio at L5/L6 to ensure up-to-date and complete process flows
• Support sign-off process and track approvals for export-related designs
• Document process improvement opportunities in export order management
• Coordinate between international business stakeholders and technical teams
• Support K-user identification, engagement, and Core model understanding for export processes
• Assist in developing testing schedules and resource plans for export scenarios
• Work with K-users to develop and execute test scripts for export order management
• Support defect resolution by completing requirements for export-specific issues
• Collaborate on export process documentation and training material development
• Support K-user training and certification activities for export order management
• Track testing progress and maintain testing logs for export scenarios
• Assist in preparing test completion reports for export processes
• Prepare K-users to train end-users on export order management processes
• Provide hypercare support for export-related issues if needed
• Monitor export process performance metrics
• Support business issue resolution during hypercare for international trade processes
• Assist in business-technical team coordination for export-specific challenges
• Support solution validation against export requirements
• Assist in hypercare completion sign-off process for export order management
• Collect feedback on implemented export processes and systems
• Document lessons learned and best practices in international trade processes
• Support process enhancement implementation for export order management
• Assist in knowledge transfer to operations teams handling exports
• Monitor system core model adherence for export processes
• Support continuous improvement initiatives in international trade
• Help gather data for future enhancement business cases related to exports
• Contribute to any Business value projects, Change requests, incidents where business enablement is needed for export processes
• Document process changes between Supply Chain, Trade, and any impacted partner functions specific to export order management
• Map system changes and their operational impact on export processes
• Support organizational impact analysis across regions for export operations
• Gather data on role and responsibility changes in export order management
• Assist in gathering local requirements and concerns related to international trade
• Help identify training needs for export-specific processes
• Support development of change management materials for export order management
• Document change-related issues and concerns in international trade processes
• Engage with key stakeholders to ensure buy-in for new export order management processes and systems
• Formalize and escalate risks and issues specific to export order management implementation
• Ensure alignment between export order management processes and overall Order to Serve strategy
• Support decision-making processes related to export order management design and implementation

• Master's degree in International Business, Supply Chain Management, or related fields
• 5-7 years' experience in Export Order Management processes
• Strong experience in managing international trade transformation programs
• Demonstrated expertise in SAP implementation projects, particularly in global trade management modules
• Deep understanding of E2E Supply Chain and order-to-cash processes in an international context
• Strong project management and implementation skills in a global environment
• Change management expertise with focus on cross-cultural challenges
• Leadership and ability to influence without direct authority across international teams
• Strong analytical and problem-solving capabilities in complex export scenarios
• Excellent stakeholder management skills with international partners
• Fluent in English
• In-depth knowledge of international trade regulations and compliance requirements

Additional languages (e.g., French, Spanish, Mandarin) are a plus