CrawlJobs Logo

SAP S/4HANA 1st Level Support Specialist

Colombia, Medellín 85000.00 - 90000.00 COP / Year · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

We are looking for a SAP S/4HANA 1st Level Support Specialist to act as the first point of contact for end-users, ensuring smooth day-to-day operation of the S/4HANA platform with a strong focus on SAP Fiori and high First-Call-Resolution rates.

Job Responsibility

  • Act as the first point of contact for all S/4HANA-related incidents and service requests
  • Provide first-level support for SAP Fiori Launchpad and Fiori Apps, including access, roles, navigation, and basic troubleshooting
  • Support users with how-to questions related to S/4HANA business processes and the new user experience
  • Handle basic system administration tasks, such as password resets and user unlocking
  • Support master data-related inquiries, including Business Partner topics
  • Document solutions and contribute to the S/4HANA knowledge base
  • Escalate complex issues to 2nd level support and monitor ticket resolution in line with SLAs
  • Support user enablement and change adoption during the transition from SAP ECC to S/4HANA

Requirements

  • Basic working knowledge of the SAP S/4HANA environment and its fundamental differences from ECC
  • Familiarity with the SAP Fiori Launchpad and Fiori Apps navigation and UI concept
  • Excellent analytical and problem-solving skills with a strong focus on customer service
  • Exceptional communication skills, able to explain technical issues to non-technical staff
  • Proficiency in using ticketing/help desk software
  • Fluent English and German required

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

SAP S/4HANA 1st Level Support Specialist

8 matching positions

SAP S/4HANA 1.5 Level Support Specialist

We are looking for a SAP S/4HANA 1.5 Level Support Specialist to bridge first an...
Location
Location
Colombia , Medellín
Salary
Salary:
85000.00 - 90000.00 COP / Year
algoteque.com Logo
Algoteque
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid working knowledge of SAP S/4HANA architecture and key differences from ECC
  • Hands-on experience with SAP Fiori Launchpad configuration and troubleshooting
  • Functional understanding of at least two core modules: FI, CO, MM, SD, or P2P processes
  • Experience with SAP authorization concepts and role-based access control
  • Familiarity with master data governance and SAP Integration Suite (CPI)
  • Proven ability to analyze system logs and identify root causes
  • Experience with ticketing systems and SLA-driven support processes
  • Strong analytical and problem-solving skills
  • Excellent communication skills in English and German
Job Responsibility
Job Responsibility
  • Handle escalated incidents from 1st level support requiring deeper technical and functional analysis
  • Perform advanced troubleshooting of SAP Fiori Apps, including role configuration and authorization issues
  • Support configuration adjustments within approved change management processes (non-development)
  • Analyze and resolve complex master data issues across Business Partner, Material Master, Vendor Master, and GL accounts
  • Investigate integration issues between S/4HANA and connected systems (CPI, Banking platforms, third-party applications)
  • Perform basic customizing activities in line with established standards and governance
  • Support UAT execution, documentation, and business process testing
  • Maintain and enhance internal knowledge base and solution documentation
  • Support change management activities and minor enhancement requests (configuration-only)
  • Assist in system monitoring, background job analysis, and performance optimization
  • Fulltime
Read More
Arrow Right

It specialist - sap material flow systems

As a successful family-owned company on the road to global growth, the Brose Gro...
Location
Location
Czechia , Ostrava
Salary
Salary:
Not provided
brose.com Logo
Brose Fahrzeugteile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completed studies preferably in the field of business informatics, industrial engineering or comparable training with corresponding professional experience
  • Several years of professional experience in the SAP environment, in the automotive sector
  • In-depth knowledge of at least one of the following SAP modules (MM-IM, LE-WM, EWM) including customizing, ABAP debugging
  • Process knowledge in the areas of goods receiving, inventory management, warehouse management, production supply and internal transport.
  • Practical experience in international project work
  • Fluent English Language Proficiency
  • Willingness to travel international
  • Ability to work in a team as well as flexibility and independence
Job Responsibility
Job Responsibility
  • Advising logistics departments in the areas of information flow, digitalization and automation
  • Integration of new solutions and technologies (such as cloud applications) into existing architectures
  • Development of concepts for innovative material flow processes in IT systems (e.g. automatic warehouses, AGV systems, ...)
  • Preparation and conversion of Brose Logistic to the SAP S/4HANA platform
  • Implementation and continuous optimization of standardized solutions through customizing including specification, testing and release of in-house developments
  • Management of agile, international projects with worldwide on-site assignments
  • Execution of 1st, 2nd and 3rd level support and key user training
  • Administration and worldwide operation of productive IT applications and processes
What we offer
What we offer
  • Meal allowance of CZK 2,000/month, discounts in OC Nová Karolina restaurants
  • Contribution to life and pension insurance
  • Transport allowance
  • Electronic benefits - Benefit Plus
  • Reward before holidays and Christmas, or a share of the company's profit
  • Parking in underground garages
  • Modern and newly equipped offices
  • Flexible working hours (core time between 9.00 - 14.00h) of 7.5h/day
  • Good transport accessibility by tram, bus, train, bicycle and scooter thanks to the location in the centre of Ostrava
  • Language training and other courses
  • Fulltime
Read More
Arrow Right

System Specialist – Contract Management

We are looking for a highly motivated Key User System Specialist to support the ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • Strong experience in SAP (preferably S/4HANA) with focus on Contract Management and mass data handling
  • Knowledge of service contract lifecycle and invoicing processes
  • Familiarity with IT service management tools (e.g., SNOW)
  • High level of initiative and independence to drive topics end-to-end
  • Excellent communication skills and ability to collaborate with regional teams
  • Language: Fluent in English (spoken and written)
  • Bachelor’s degree / Master Degree
  • Excellent Communication skills
Job Responsibility
Job Responsibility
  • End-to-End support for the creation and management of Maintenance Service Contract Agreements, including: Contract setup and updates
  • Invoicing processes
  • Provide 1st level support for incidents and coordinate with IT for resolution
  • Own and manage the ITONow ticketing system, ensuring timely resolution and proper prioritization (based on agreed SLAs)
  • If required, also execute and support with the UAT’s, in alignment with the Key Users or Global Stakeholders
  • Regularly assist regional teams to ensure proper contract execution and compliance
  • Update and maintain master data fields in SAP using mass transactions to ensure data accuracy and consistency
  • Act as the focal point between local contract managers and IT for system improvements and troubleshooting
  • Regularly contact regional teams to: Check the status of products and ongoing operations
  • Provide support and proactively prevent potential issues
  • Fulltime
!
Read More
Arrow Right

Client Advisor

Jil Sander is looking for the perfect profile as Client Advisor for our boutique...
Location
Location
Italy , Florence
Salary
Salary:
Not provided
otb.net Logo
OTB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3/4 years of experience in the luxury fashion
  • BOH knowledge
  • Proactivity, enthusiasm, fashion knowledge and problem solving
Job Responsibility
Job Responsibility
  • Welcome the customer, providing an excellent in-store experience at all times
  • Develop and maintain effective one-on-one relationship customers, using also digital tools
  • Maintain accurate records of all key customer account activities
  • Demonstrate brand and product knowledge
  • Achieve established personal and store sales goals
  • Fulltime
Read More
Arrow Right

Risk Analyst-Expert

Our client, a leading financial institution within the Corporate Support divisio...
Location
Location
Canada , Toronto
Salary
Salary:
50.00 - 55.00 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 18, 2026
Flip Icon
Requirements
Requirements
  • Undergraduate degree in Computer Science, Finance, Mathematics, Statistics, Economics, or a related field
  • Minimum 5 years of experience in credit risk modeling or related quantitative roles
  • Strong programming skills in Python for model development and automation
  • Hands-on experience with large datasets, including data ingestion, transformation, and aggregation
  • Proficiency in SQL and big data/cloud technologies such as Hadoop, PySpark, and S3
  • Solid understanding of advanced statistical methods and machine learning techniques (classification and regression)
  • Experience with credit risk modeling and time series analysis
  • Familiarity with version control tools such as GitHub
  • Working knowledge of UNIX command line environments
Job Responsibility
Job Responsibility
  • Develop, implement, and monitor predictive credit risk models across commercial and wholesale portfolios
  • Work with large and complex datasets: extract, clean, validate, and analyze data from multiple sources
  • Perform feature engineering and support automation of credit modeling processes
  • Design and deploy machine learning and statistical models for credit scoring, surveillance, and risk assessment
  • Partner with stakeholders across adjudication and business lines to ensure models are aligned with business needs
  • Conduct data assessments, identify gaps, and support data procurement for modeling initiatives
  • Prepare comprehensive model documentation, code repositories, and reporting materials
  • Address and resolve findings from model validation, internal audit, and ongoing monitoring processes
  • Contribute to continuous improvement of modeling frameworks and risk analytics capabilities
What we offer
What we offer
  • Opportunity to work with a top-tier financial institution in a high-impact risk function
  • Exposure to cutting-edge technologies including machine learning, AI, and big data platforms
  • Collaborative environment with cross-functional stakeholders across business and risk teams
  • Potential for contract extension based on performance and business needs
  • Hybrid work model offering flexibility
  • Fulltime
Read More
Arrow Right

Kitchen Team Member

Come and be a Kitchen Team Member at The Marsh Mill Beefeater in Plymouth. Help ...
Location
Location
United Kingdom , Plymouth
Salary
Salary:
13.06 GBP / Hour
beefeater.co.uk Logo
BEEFEATER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No chef experience needed
Job Responsibility
Job Responsibility
  • Help us prepare, cook and serve our mouth-watering meals to guests
  • Cooking up tasty meals for our guests
What we offer
What we offer
  • Training and support
  • User-friendly equipment
  • Whitbread Benefits card (up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants)
  • Company pension and save as you earn scheme
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets and more
  • £40 voucher to spend in our restaurant when you join us
  • Parttime
Read More
Arrow Right

Store Associate

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Delray Beach
Salary
Salary:
15.00 - 19.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 24, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right

Senior Project Manager

Another exceptional contract opportunity through Randstad Finance & Accounting. ...
Location
Location
Canada , Toronto
Salary
Salary:
65.00 - 85.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 21, 2026
Flip Icon
Requirements
Requirements
  • 5+ years in project/program management with a proven track record of delivery
  • hand on experience with management of complex and matrix oriented teams
  • ideal candidates have a CPA as well an MBA
Job Responsibility
Job Responsibility
  • Leading the finance transformation (end to end)
  • building and managing plans
  • input into the road governance and road mapping of this exciting initiative
What we offer
What we offer
  • High visibility in well known firm
  • chance to partner and work with exception teams of people as well as leaders
Read More
Arrow Right