This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a SAP S/4HANA 1.5 Level Support Specialist to bridge first and second-level support, providing advanced troubleshooting and configuration assistance for the S/4HANA platform. This role focuses on resolving escalated incidents, performing system adjustments, and supporting business process optimization.
Job Responsibility:
Handle escalated incidents from 1st level support requiring deeper technical and functional analysis
Perform advanced troubleshooting of SAP Fiori Apps, including role configuration and authorization issues
Support configuration adjustments within approved change management processes (non-development)
Analyze and resolve complex master data issues across Business Partner, Material Master, Vendor Master, and GL accounts
Investigate integration issues between S/4HANA and connected systems (CPI, Banking platforms, third-party applications)
Perform basic customizing activities in line with established standards and governance
Support UAT execution, documentation, and business process testing
Maintain and enhance internal knowledge base and solution documentation
Support change management activities and minor enhancement requests (configuration-only)
Assist in system monitoring, background job analysis, and performance optimization
Requirements:
Solid working knowledge of SAP S/4HANA architecture and key differences from ECC
Hands-on experience with SAP Fiori Launchpad configuration and troubleshooting
Functional understanding of at least two core modules: FI, CO, MM, SD, or P2P processes
Experience with SAP authorization concepts and role-based access control
Familiarity with master data governance and SAP Integration Suite (CPI)
Proven ability to analyze system logs and identify root causes
Experience with ticketing systems and SLA-driven support processes
Strong analytical and problem-solving skills
Excellent communication skills in English and German