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SAP S/4HANA 1.5 Level Support Specialist

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Algoteque

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Location:
Colombia , Medellín

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Contract Type:
Not provided

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Salary:

85000.00 - 90000.00 COP / Year

Job Description:

We are looking for a SAP S/4HANA 1.5 Level Support Specialist to bridge first and second-level support, providing advanced troubleshooting and configuration assistance for the S/4HANA platform. This role focuses on resolving escalated incidents, performing system adjustments, and supporting business process optimization.

Job Responsibility:

  • Handle escalated incidents from 1st level support requiring deeper technical and functional analysis
  • Perform advanced troubleshooting of SAP Fiori Apps, including role configuration and authorization issues
  • Support configuration adjustments within approved change management processes (non-development)
  • Analyze and resolve complex master data issues across Business Partner, Material Master, Vendor Master, and GL accounts
  • Investigate integration issues between S/4HANA and connected systems (CPI, Banking platforms, third-party applications)
  • Perform basic customizing activities in line with established standards and governance
  • Support UAT execution, documentation, and business process testing
  • Maintain and enhance internal knowledge base and solution documentation
  • Support change management activities and minor enhancement requests (configuration-only)
  • Assist in system monitoring, background job analysis, and performance optimization

Requirements:

  • Solid working knowledge of SAP S/4HANA architecture and key differences from ECC
  • Hands-on experience with SAP Fiori Launchpad configuration and troubleshooting
  • Functional understanding of at least two core modules: FI, CO, MM, SD, or P2P processes
  • Experience with SAP authorization concepts and role-based access control
  • Familiarity with master data governance and SAP Integration Suite (CPI)
  • Proven ability to analyze system logs and identify root causes
  • Experience with ticketing systems and SLA-driven support processes
  • Strong analytical and problem-solving skills
  • Excellent communication skills in English and German

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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