SAP Presales & Service Delivery Manager

• Collaborate with global teams for solution validation and pricing
• Translate complex business challenges into clear, value-driven SAP solutions that highlight ROI and strategic benefits
• Participate in RFx responses (RFI, RFP, RFQ), ensuring alignment with customer requirements and business outcomes
• Work closely with SAP Delivery teams to ensure solution feasibility and successful handover post-sales
• Prepare and deliver compelling solution presentations, demos, and workshops
• Stay updated on SAP innovations, competitor offerings, and emerging market trends to provide relevant insights and differentiation strategies
• Act as a trusted advisor to customers and internal stakeholders
• Support client meetings, C-level discussions, and executive briefings
• Support in drafting SOWs, MSAs
• Directs, monitors, and assists with the selection, implementation, and installation of SAP applications used by the organization
• Provides guidance and consultation on applications and related services, which may include reviewing system documentation, feasibility, design, testing, and implementation
• Coordinates the resources needed to meet client and/or business objectives related to SAP applications, monitors and ensures stipulated SLA’s are met
• Provides status updates and reports statistics related to different KPI to all the stake holders
• Assesses hardware/software systems, applications, and processes to facilitate a larger information systems (IS) strategy
• Develops and authenticates business continuity plans when needed
• Monitors and reports on project progress and potential risks to all stakeholders
• Monitors the schedules and objects assigned to team members
• Trains members of the application services team and ensure to have appropriate skill sets within the teams
• Provides feedback to team that are timely and constructive

• At least 10 years of SAP experience
• 5+ years in managing large/medium AMS projects, implementation projects
• 3–5 years in SAP Presales or Solution Consulting
• Strong knowledge of SAP ECC and/or S/4HANA
• Excellent communication and customer-facing skills
• Strong problem-solving and coordination abilities
• Mastery of Microsoft Office or related software
• Working knowledge of SAP including S4Hana or ECC
• Excellent customer service and project management skills

Inhouse Training team which focuses on training you on professional technical training, Soft Skills training, SAP Learning Hub and certification opportunities