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Provide on-demand support to Global Business Process teams, Operational Divisions, and partners responsible for data center administration (database management, upgrades, performance optimization)
Requirements:
Demonstrate a high level of expertise in SAP PP (Production Planning) and QM (Quality Management) modules with hands-on experience in S/4HANA
Proficient in working with S/4HANA systems for the SE UNIFY Journey
Analyzing business requirements and translating them into SAP S/4HANA functional specifications across relevant modules (MM, SD, PP, FI/CO, QM, PM)
Configuring and customizing SAP S/4HANA modules to align with business processes and UNIFY global standards
Collaborating with cross-functional teams to ensure seamless integration between modules and third-party systems
Conducting unit testing, integration testing, and supporting user acceptance testing (UAT)
Providing end-user training and preparing functional documentation and SOPs
Accountable for solution issues escalated to the Global Support team
Analyze release contents for the assigned functional area and recommend the best testing and validation approach
Liaise with regional/local support teams and testing factory
Analyze, challenge, and validate functional recommendations and actions within the assigned area
Collaborate with Global Data Excellence and Business Process Leaders on problem resolution and process enhancements
Contribute to reviewing, validating, and specifying core bugs and enhancements