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As a Senior Manager of Information Systems at Amgen, you will lead a team responsible for overseeing the organization's information technology strategy and execution. You will collaborate with key stakeholders to identify business needs, develop technology roadmaps, manage IT projects, and ensure the delivery of high-quality solutions. Your leadership and strategic mindset will enable you to drive innovation, optimize system performance, and enhance the overall IT capabilities to support the company's goals. The role is responsible for leading and charting the course for the Global Supply Chain Physical and Financial Flow Domain consisting of Global Trade and Tolling business capabilities. Physical Financial Flow Solutions Lead will drive end-to-end solution design, implementation, and optimization of financial and trade flow processes. This role requires deep expertise in SAP Global Trade System (GTS), Tolling operations, and strong business analyst and client-facing skills to bridge the gap between IT and business stakeholders. The candidate will lead cross-functional initiatives, ensure seamless integration of trade, supply chain, finance, accounting and operational processes while enable compliance and efficiency in global operations.
Job Responsibility:
Lead the design, development, and delivery of Physical Financial Flow (PFF) solutions across global trade and tolling operations
Act as the primary solution owner for Tolling processes, ensuring alignment with global business and compliance requirements
Oversee end-to-end implementation of PFF solutions, including integration of Supply Chain, Finance, Accounting and Tax as well as related SAP ERP Systems
Partner with business teams to gather, analyze, and prioritize requirements related to financial flows, tolling, and trade compliance
Drive tolling process design for raw material sourcing, conversion, and settlement flows, ensuring transparency and accuracy in financial reconciliations
Ensure compliance with global trade regulations by leveraging SAP GTS functionalities (import/export management, customs, compliance, and embargo checks)
Lead efforts in standardization and harmonization of trade and tolling processes across multiple geographies
Ensure adoption of AI driven tools and collaborating with business to identify AI driven use cases
Collaborate with geographically dispersed teams, including those in the US and other international locations
Serve as the primary point of contact for business stakeholders, understanding needs, gathering requirements, and providing thought leadership
Conduct workshops, stakeholder interviews, and requirements-gathering sessions to capture functional and compliance needs to be maintained and prioritized in a Product Backlog
Translate complex technical capabilities into business-friendly language, facilitating alignment across IT and business functions
Partner with Supply Chain, Finance, Accounting, and Tax teams to ensure serialization solutions drive measurable business value
Maintain system documentation, business process workflows, and compliance reporting
Ensure cross-team alignment and manage risks, escalations, and interdependencies
Work with Operation Team to ensure proper Serialization system monitoring, identify improvement opportunities, and drive continuous optimization
Lead vendor and partner relationships, ensuring quality delivery and alignment with business objectives
Build and maintain relationships across IT, business units, and enterprise leadership to align strategy and execution
Provide guidance, mentoring, and knowledge-sharing across IT and business analyst teams
Requirements:
Any Degree and 12 - 17 years of experience in Business, Engineering, IT or related field
Demonstrated experience with at least 8 years focused SAP GTS, SAP ECC/S-4 and tolling processes within a global enterprise environment
Strong knowledge of SAP ERP (ECC/S4), OTC, RTR, PTS related Finance/Accounting/Supply chain processes
Deep understanding of Supply Chain Product physical flows, financial flows, trade compliance, customs management, and import/export processes
Strong understanding of pharmaceutical/life sciences processes and business requirements
Proven track record as a technical lead guiding team to achieve business requirements
Excellent facilitation, communication, and stakeholder management skills
Willing and able to work during evening shift, as required based on business requirements
Nice to have:
Experience in a leadership role within a pharmaceutical or technology organization
Extensive experience in software development lifecycle
Strong analytic/critical-thinking and decision-making abilities
Ability to work effectively in a fast-paced, dynamic environment
Established business partnerships and IS governance practices involving senior business stakeholders
Broad working knowledge of key IS domains and layers
SAFe Agile Practitioner (preferred)
What we offer:
Reasonable accommodation for individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment