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Sap Operations Manager – Governance & Run Excellence (A)

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Randstad

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Location:
Switzerland , Zürich

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Randstad Digital is representing a major European industrial player currently undergoing a high-stakes digital evolution. Our client is a leader in sustainable production, operating a massive multi-site network across Europe. They are in the midst of a multi-year Cloud ERP transition, moving their global operations to a private cloud environment. This is not just a migration; it’s a total modernization of their Application Lifecycle Management (ALM). We need a consultant to join their Centre of Excellence to act as the primary anchor for operational stability, ensuring that as the technology evolves, the "Run" remains rock-solid and compliant.

Job Responsibility:

  • Manage the daily operational health of a complex international SAP landscape, serving as the central point of contact for incidents and system availability
  • Oversee the integrity of the live systems by governing all transport activities and release cycles
  • Act as the primary client-side lead for external Managed Service Providers (MSP), holding them accountable to SLAs and high delivery standards
  • Play a key role in transitioning the organization away from legacy management tools toward modern, cloud-based transport and test management frameworks

Requirements:

  • SAP Run Operations (Hands-on): "service-first" mindset with deep experience in incident ownership, release coordination, and maintenance window planning in a large-scale international setup
  • Change & Transport Governance: expert in controlling the flow of changes into production
  • External Provider Management (Client-Side): successfully managed external AMS or MSP partners from the customer side
  • Audit & SAP Compliance: handled SAP security notes, emergency access management (e.g., Firefighter/GRC), and the preparation of technical documentation for external auditors
  • ALM Tooling (SolMan or Equivalent): strong working knowledge of SAP Solution Manager (ChaRM) or a modern equivalent (like SAP Cloud ALM)
  • Communication: comfortable navigating organizational boundaries, from technical developers to business stakeholders
  • Languages: English is the primary language of the project
  • German is a significant advantage
  • Adaptive Thinking: balance the need for rigid operational stability with the flexibility required for a major cloud transformation
  • Bonus Tech: Experience with SAP Enterprise Portal or SharePoint-based documentation standards is a plus

Nice to have:

  • German language
  • Experience with SAP Enterprise Portal or SharePoint-based documentation standards

Additional Information:

Job Posted:
May 15, 2026

Expiration:
July 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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