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The Digital and IT Pricing Technologies Specialist will be responsible for defining business processes, aligning technical solutions to business strategy as well as the enablement, deployment and support of our Digital Selling Application Portfolio, with the major key focus areas being Customer Service and Pricing in SAP.
Job Responsibility:
Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines
provide guidance to project resources within and across multiple teams as needed, ensuring standard deployment of functionality and processes worldwide
Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function
Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure
Develops relationships with business partners and collaborates on future capabilities and enhancements
Communicates decisions & formalizes recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
Manages own priorities and provides direction, guidance and mentoring to team members
Delivers multiple solutions while managing conflicting priorities and resources
Creates application testing and training documentation, best practice guides and general user documentation
Conducts knowledge transfer and/or cross training with team members
Empowers and encourages team members to provide feedback on ideas that deliver quality solutions
Supports existing live locations user base
Available to provide after-hours technical support as needed
Ability to travel as needed
Requirements:
Bachelor’s degree in computer science, information systems, or related area (Or international equivalent)
Business application experience, ideally with Quoting and Pricing focus
Core business and business systems experience and the candidates should be willing to cross train to new technologies
Pricing, Quoting and/or SAP experience would be an advantage but not essential
Proven analytical skills and the ability to explore a multitude of resources to aid resolution are essential
5+ years related IT experience
Excellent written and verbal communication and collaboration skills
Strong interpersonal skills, relates well with all levels of the organization
Demonstrated leadership aptitude, learning agility, and adaptability
Demonstrated ability to lead teams and manage projects effectively
An adaptable approach and the ability to work in a global team are pre-requisites
Nice to have:
Pricing, Quoting and/or SAP experience would be an advantage but not essential
What we offer:
medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program and other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
certification discounts and other perks to associations that include CompTIA and IIBA