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Carrier Digital Hub India is looking for a passionate candidate to join our Digital ERP CoE team. As part of Carrier's digital transformation, this role is the Associate. The TechOps SAP GRC Consultant is responsible support the administration and day‑to‑day operations of SAP GRC and security processes.
Job Responsibility:
SAP GRC & Security Operations Support: Assist with day‑to‑day SAP GRC and Security activities such as user access provisioning, basic role/authorization troubleshooting, Firefighter ID support, and performing routine security checks across ECC / S/4HANA systems
Access Monitoring & Risk Support: Help monitor access risks and segregation‑of‑duties (SoD) violations using SAP GRC Access Control tools. Escalate identified issues to senior team members and support initial analysis
Change & Transport Governance Assistance: Support the review of simple role and access change requests, ensuring alignment with standard processes. Coordinate with senior consultants to ensure changes follow compliance and SoD guidelines
Incident & Service Request Handling: Work on SAP Security and GRC‑related tickets by performing first‑level investigation, resolving routine issues within SLAs, and coordinating with Basis and functional teams for more complex problems
GRC Maintenance & Upkeep Support: Assist in periodic GRC system tasks such as master data updates, configuration checks, and testing activities during support packs, upgrades, or system changes
Audit & Compliance Support: Support audit and compliance activities by gathering required evidence, maintaining access documentation, and assisting in periodic user access reviews and control testing.
Requirements:
4–7 years of experience in IT, preferably with exposure to SAP Security or SAP GRC operations in any support or internship environment
Basic understanding or hands‑on experience in SAP user access provisioning, role management basics, SoD concepts, Firefighter support, or audit‑related activities
Foundational knowledge of SAP S/4HANA security concepts and SAP GRC Access Control, with willingness to learn risk analysis, mitigation processes, and integration with core SAP modules
Ability to work effectively in a global, culturally diverse team environment with good communication and teamwork skills
Customer‑oriented mindset with a willingness to learn and support consultants in client‑facing activities
Enthusiastic, proactive, and ready to work in an agile and collaborative setup with a focus on continuous learning
Bachelor’s degree in computer science, Information Technology, or related field is preferred
Team Player: Actively participates in team activities, values others’ ideas, and works together toward shared goals
Supportive & Collaborative: Willing to help teammates, share knowledge, and contribute to a positive team environment
Clear Communicator: Communicates in a clear and simple manner, listens carefully to others, and respects different viewpoints
Adaptable & Flexible: Open to learning new tasks, adjusting to changes, and working with different team dynamics
Positive Attitude: Maintains a positive, professional outlook and helps create an encouraging atmosphere for colleagues
Willing to Travel: Open to travel as required for business needs.
What we offer:
Retirement Savings Plan
Health Insurance
Time Off & Vacation Options
Parental Leave
Employee Scholar Program
Flexible Work Arrangements
Employee Assistance Program
Professional Development
Part-Time Benefits
Have peace of mind and body with our health insurance
Make yourself a priority with flexible schedules and leave Policy
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Program.