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Sap Functional Support Consultant

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LeverX

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IT - Software Development

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Job Description:

At LeverX, we have had the privilege of working on 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence. We are looking for an SAP Functional Support Consultant to join us.

Job Responsibility:

  • Provide daily SAP end-user support across multiple modules and time zones (Thailand–Australia)
  • Troubleshoot incidents and service requests, escalating complex issues when needed
  • Monitor system performance and identify opportunities for optimization or improvements
  • Collaborate with business users to gather requirements and recommend enhancements or workarounds
  • Support rollout of new features, patches, and updates
  • participate in testing and UAT
  • Maintain documentation (resolutions, user guides, configuration changes) and ensure compliance with internal policies
  • Train and guide end users to improve adoption and efficiency

Requirements:

  • Bachelor’s degree in Information Technology, Business Administration, or related field
  • 3+ years of experience supporting SAP systems (in respective solution) in a business or IT environment
  • Strong understanding of business processes in one or more functional areas (e.g., source-to-pay)
  • Experience with ticketing systems and IT support workflows (e.g., ITIL framework)
  • Ability to communicate technical information clearly to non-technical users
  • Experience in creating documentation and end-user training materials
  • Ability to work by the US time zone
  • English B2+

Nice to have:

  • Knowledge of SAP ECC R3: MM, PP, SD, FI
  • Knowledge of foreign languages
  • Carve-out expertise
What we offer:
  • 89% of projects use the newest SAP technologies and frameworks
  • 98% of projects involve active development, with only a few short-term support contracts
  • Expert communities and internal courses
  • Market-based compensation and regular performance reviews
  • Valuable perks to support your growth and well-being

Additional Information:

Job Posted:
December 09, 2025

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