This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The jobholder will be a key contributor of the Airbus SAP FI Accounting Systems support team. On the S/4 HANA SAP solutions covering accounts payables processes, the jobholder will have the responsibilities to support Airbus worldwide accounting users network, for 80+ legal entities of the 3 Airbus divisions.
Job Responsibility:
Incident support: Collect incidents through ticketing system
Analyze incidents according to priority
Understand the issue and be able to reproduce the case
Propose and apply a solution to fix
In case needed, connect to Headquarter expert teams or development teams for solution
Functional & Technical Support requests (how to do… Interface monitoring…): Collect functional support requests through ticketing system
Identify interface issues between various SAP & non-SAP systems and resolve with the corresponding expert
Analyze and Answer to the end-user requests
Project contribution: Collect business requirements
Analyze the requests and design the solution
SAP solutions customizing
Execute unit test and organize business acceptance test
Deliver the solution and support through hypercare phase
For these tasks, the jobholder will: Prioritize the topics in connection with SAP FI product responsible in Headquarter
Validate the solutions with SAP FI product responsible in Headquarter when needed
Update relevant SAP FI product documentation (customizing dossier,…)
More generally, the jobholder is responsible for the quality of the whole support process and proposes permanent improvements in process or ticketing tools
Requirements:
Minimum 2 years of experience in Finance / IT
Good understanding of Business Processes in the Finance area (P2P)
Basic knowledge on SAP FI / MM
Basic technical skills: data extraction, files exchanges, SAP database knowledge, interfaces with cloud solutions
Ability to understand, navigate within a complex application architecture
Ability to identify, clarify, reproduce and resolve incidents
Self-motivated problem solver and quick learner
Good analytical problem solving and fact-finding skills
Well-developed written and verbal communication skills
Customer oriented and team spirit
Flexibility and capacity to work effectively in a dynamic and changing environment
Strong relationship building skills, internally within IT and with business users