Sap Fcm Business Analyst

• Assess, estimate, support, and manage the effective and efficient delivery of the functional aspects of SAP projects, enhancements, and service delivery (break/fix)
• Accountable for the ERP project, enhancement assessment, and execution, including service delivery (break/fix)
• Day-to-day working with SAP users and business partners
• Collaborate with other team members to ensure enhancements are delivered leveraging the global resource pool cost-effectively
• Provide support in resolving service delivery matters and ensuring SLAs for service are met
• Takes the lead role in Assisting with the business case, Planning and monitoring, eliciting requirements, Requirements organization, Translating and simplifying requirements, Requirements management and communication, and Requirements analysis
• Oversee Incident management, Checking and solving customizing issues, Bug fixing, Investigation of escalated problems, Monitoring of interfaces and replications, Enhancement management, Analysis and application implementation, improvements, Writing general as well as detailed, functional specifications, Integration tests, and business support for UAT, the application documentation, Contribution to workload estimations
• Keeps a general overview of the solution's architecture and evolution
• Stay updated with technical developments and evolutions in SAP FCM
• Performs a fit-gap analysis for business requirements and delivers solutions in line with standard SAP
• Decomposes high-level information into details and can animate workshops with end-users and business representatives
• Distinguishes requests from the underlying business needs
• Maintains a regular physical presence close to business interlocutors and Key Users
• Respect the operating procedures and methodology
• Respect working in collaboration with external partners
• Supports HQ teams in the maintenance of the SAP solution and its evolution
• On-call support

• Bachelor’s Degree in computer science, Business Analytics, Statistics, Mathematics, Engineering, or a related field
• At least 3-5 years of hands-on configuration, development, or support of SAP MM/PP/SD area
• Minimum of 3 years of ERP Project Execution/ management experience
• Experience in Repetitive and Discrete Manufacturing environment
• Ability to set expectations, explain and champion detailed technical concepts to peers, management, and business partners
• Ability to translate details into specific tasks needed to accomplish a task or solve a problem
• Excellent customer service skills required
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Proven ability to work creatively and analytically in a problem-solving complex environment
• Proven ability to navigate the technology environment and work effectively with multiple groups around the globe
• Strong negotiation/persuasion and analytical skills
• Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis

• Preferred experience in the Automotive industry
• SAP FI/CO certification

fantastic benefits package as a FTE