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SAP Delivery Manager / Director

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NTT DATA

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Location:
United States , Memphis

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The SAP Delivery Manager / Director role at NTT DATA involves overseeing multiple projects and account management, requiring extensive experience in SAP S/4 and project management. The ideal candidate will have strong leadership skills, manage resources effectively, and drive innovation in a hybrid work environment. This position demands over 10 years of relevant experience and a proven track record in managing large-scale projects.

Job Responsibility:

  • Provides direction and guidance for administration and results for multiple projects and AMS within an Account or work area
  • Translates business plans into objectives and exercises latitude in managing operations
  • Accomplishes results through the efforts of subordinate managers / professional team members
  • Directs the efforts of others and provides oversight into all aspects of project/service delivery—both at the strategic and tactical levels
  • Develops and maintains strong relationships at the executive level within the client organization
  • Executes and manages functional and business goals for the group including budgetary goals and objectives
  • Responsible for SLA/KPI tracking and Management
  • Point of escalation for all Customer and internal escalations
  • Manage large projects (Both Support and Implementation) and good number of resources without any issues
  • Status (WSR/MSR/QBR) reporting for internal as well as external stake holders
  • Manage all Deliverables with the help of Functional and Technical leads
  • Responsible and Drive for creation of Ideas, Automation and Innovation
  • Resource Management and allocation based on Work load and Priority
  • Mentor for all Team Leads and Senior resources on the project/account

Requirements:

  • 15+ years of SAP experience
  • 10+ years of SAP Delivery management
  • 10+ years of Account/Project Management experience
  • 5+ years of S/4 project/account management experience
  • Previous SAP S/4 experience and SAP S/4 Project/Account Management (Both AMS and Implementations) skill is Mandatory
  • Good People Management skills are must

Additional Information:

Job Posted:
February 16, 2026

Work Type:
Hybrid work
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