Sap Customer Service Consultant Job at RED Commerce - The Global SAP Solutions Provider

SAP Basis Customer Consultant with German

This role is responsible for E2E customer engagement and delivery of contractual...

Location

Romania , Cluj

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 5-10 years of experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
Strong knowledge of IT Service Management, SAP Basis and SAP Application
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Understanding of escalation handling and procedures

Job Responsibility

Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
Initiates digital service kick off for customers
Ensures periodic service reviews to track the service quality across a range of customers
Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
Supports in de-escalations of critical customer situations
Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
Executes technical feasibility studies / solution reviews (if applicable)
Contributes to customer release and maintenance activities
Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement

What we offer

Smooth integration and supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or our accredited Coaching School
Epic parties or themed events for our people and their families

SAP CRM Service Consultant

We are looking for a dynamic and customer-focused SAP CRM Service Consultant to ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Computer Science, Information Technology, or related field
Strong hands-on experience in SAP CRM Service Module
Strong hands-on experience in Interaction Center
Strong hands-on experience in ERMS (Email Response Management System)
Strong hands-on experience in Mail Forms
Strong hands-on experience in Background Jobs
Good understanding of customer service processes and related IT solutions
Strong analytical, problem-solving, and troubleshooting skills
Agile mindset with adaptability to dynamic business environments
Excellent communication skills: Written and verbal English

Job Responsibility

Understand customer and user requirements across global regions and collaborate with stakeholders to ensure complete and effective IT solutions
Configure, support, and enhance SAP CRM Service Module functionalities
Manage and support SAP CRM Interaction Center processes and operations
Configure and maintain ERMS (Email Response Management System)
Design, configure, and troubleshoot Mail Forms within SAP CRM
Monitor and manage Background Jobs, including issue analysis and resolution
Handle operational support activities including: Incident resolution, Change request configuration, System enhancements, Redeployments and consultancy
Participate in demand clarification, prioritization, and solution planning with business and technical stakeholders
Ensure delivery of scalable and optimized technical solutions while balancing operational efficiency and technical improvements
Contribute to quality assurance activities and support KPI fulfillment

Fulltime

Sap Basis Customer Consultant

This role is responsible for E2E customer engagement and delivery of contractual...

Location

Romania , Cluj

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 5-10 years of experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
Strong knowledge of IT Service Management, SAP Basis and SAP Application
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Understanding of escalation handling and procedures

Job Responsibility

Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
Initiates digital service kick off for customers
Ensures periodic service reviews to track the service quality across a range of customers
Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
Supports in de-escalations of critical customer situations
Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
Executes technical feasibility studies / solution reviews (if applicable)
Contributes to customer release and maintenance activities
Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Our projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance – custom-made for you
Individual coaching sessions or accredited Coaching School
Epic parties or themed events for people and their families

Fulltime

Lindberg Customer Consultant

At LINDBERG, we are not just creating eyewear; we are revolutionizing eyewear de...

Location

Denmark , Aarhus

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Fluent in Danish and English (both mandatory)
Proficiency in at least one additional European language of a strong advantage (e.g. German, Italian, French, Spanish, Portuguese)
Experience in customer service within a B2B environment is preferred
Strong written and verbal communication skills
Customer-oriented with a positive, service-minded attitude
Structured, adaptable, and able to prioritize tasks effectively in a fast-paced environment
A team player with a proactive, solution-oriented mindset
Comfortable working with ERP and CRM systems (e.g., SAP, Dynamics, or similar is a plus)
Interest in or passion for design, luxury or eyewear of advantage
Demonstrates AI literacy and the ability to responsibly leverage AI tools to enhance effectiveness and decision-making, while applying critical thinking and sound judgment

Job Responsibility

Manage the end-to-end order flow in line with agreed trade terms
Handle customer inquiries via phone, email, and digital channels
Support customers with technical information and order-related queries
Manage and resolve customer complaints in a professional and efficient fashion
Proactively monitor and follow up on customer requests and open CRM cases
Ensure accurate tracking of relevant information across all systems in line with internal procedures
Provide product knowledge and brand storytelling to customers as needed
Collaborate with Sales teams and internal stakeholders
Identify and escalate priority issues as needed
Take a proactive approach to improve service and identify business opportunities

Fulltime

Junior SAP Consultant

LeverX is a leading global outsourcing and SAP development company, recognized a...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

English B2+ (Upper-Intermediate+), excellent speaking skills to participate in meetings with English-speaking customers
Basic knowledge of IT concepts: IT project delivery process, tools (e.g., Jira, Confluence, etc.), and methodologies
Higher education in IT, economics, or finance
Business Analysis skills (communication with stakeholders to define business process flows), either from work experience or university.

Job Responsibility

Understand business processes, talk to different teams to learn how Professional Services projects are sold, planned, resourced, managed, and evaluated
Configure and customize various SAP products, like SAP S/4HANA Cloud, SAP SuccessFactors, and others, to deliver Professional Services
Execute, test, and record business processes to capture and create marketing and demo content
Provide ongoing support. If something isn’t working or needs improving, be there to help.

Fulltime

Consultant - SAP S4 HANA ePPDS

The Senior Solution Architect, D&T, S4 PPDS requires in-depth knowledge and exp...

Location

India , Bangalore

Salary:

Not provided

YASH TECHNOLOGIES CONSULTING INC.

Expiration Date

Until further notice

Requirements

Bachelor's Degree Computer Science required or Bachelor's Degree Information Systems required
Minimum 5 years 5-8 years of relevant experience required
Deep expertise in: S/4HANA Embedded PP/DS or SCM PPDS
SCM SNP ( CTM or Heuritistics )
Experience transitioning from APO to S/4HANA PP/DS.
MES integration experience
Experience in process manufacturing or regulated industries.
Strong understanding of MES integration.
SAP certification in PP/DS or Supply Chain Planning.

Job Responsibility

Define and govern end-to-end supply planning architecture across: Demand Planning → SNP → PP/DS → Execution
Lead/ Participatein the design of: S/4HANA PP/DS embedded solution
APO SNP (CTM / Optimizer / Heuristics)
Integration between ERP, MES
Establish global planning templates and harmonized design principles.
Ensure system design supports: Multi-plant planning
Constraint-based scheduling
Capacity leveling
Shelf-life / batch planning
Provide technical leadership for CIF/integration models and master data harmonization.

What we offer

Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture

Senior SAP Consultant

We are seeking a Senior SAP Consultant with 6-10 years of experience in SAP BODS...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6-10 years of experience in SAP BODS
Work Closely with Business to identify data sources from legacy system
Map SAP fields with Legacy System Source Fields
Data Extraction, Data Transformation, Data Construction and Data Load using SAP Business Objects Data Services
Designing complex SAP Data Services job flows to extract from/load to SAP systems and other DB’s
Should have Knowledge/experience on RDM/RDS (Rapid Data Migration)
Create Load Programs in BODS to load different data objects
Knowledge on webservices and real time jobs
Experience working with IDocs, BAPIs and RFC’s
Experience with DI transforms such as Query, Validation, Case transforms as well as DQ transforms such as Match, Associate & Data Cleanse and other transforms

Sap Consultant (Fico)

As an SAP Consultant (FICO), you will leverage your expertise in Finance and Con...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance or Accounting
3-5 years of SAP implementation experience
Multiple end-to-end implementation experience (covering medium and/or large projects)
Understanding of country-specific legal and regulatory requirements
Implementation experience using ASAP methodology
Ability to closely collaborate with Developers, writing Functional Specs and testing Forms, Reports, Interfaces, Conversions, Enhancements and Workflows
Ability to take full ownership and responsibility for the stream deliverables, including integration points with other modules and teams
Outstanding functional knowledge and gap analysis experience
detailed understanding of business operations
Strong issues resolution experience with excellent analytical, conceptual, troubleshooting and problem-solving skills

Job Responsibility

Act as subject matter expert in Finance and Controlling
Delivery of workable solution, with primary focus on SAP Finance and Controlling (FICO), and integration with other modules, to meet clients’ business requirements
Act as primary resource accountable for FICO deliverables
Carry out all phases of the project, from Business Blueprint (including detailed design), Realisation (including Configuration, Data Migration, Testing & Training), to Final Preparation & Cutover/Go Live support, and Transition to Support
Run and facilitate workshops to carry out Business Analysis and detailed design of Business Solutions
Define business goals, scope of work and scope of change initiatives
outline and translate specification of business requirements (FRICE functional specifications)
and provide solutions to a level that enables effective delivery of agreed scope of work or changes
Configure the system to meet design and business requirements
Perform unit testing on all processes (embracing planning, design, management, execution and test scripts) and provide assistance and issue resolution for System Integration and User Acceptance testing using appropriate techniques that conform to agreed project standards

What we offer

Team-oriented corporate culture, collaboration as equals and steady knowledge transfer
Diversity & Inclusion (e.g. various initiatives & communities)
Flexible working hours (e.g. hybrid working)
Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities
Company health benefits (e.g. Medical Insurance, Health Insurance, Optical and Dental Benefits)

Fulltime

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Sap Customer Service Consultant

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