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SAP Commissions (Callidus) AMS Consultant

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NTT DATA

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Location:
India , Hyderabad

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Responsible for the ongoing support, maintenance, and optimization of SAP Commissions (formerly CallidusCloud) in an AMS environment. The role ensures system stability, accurate commission calculations, and timely resolution of business issues.

Job Responsibility:

  • Provide L2/L3 support for SAP Commissions system
  • Monitor daily/weekly commission runs and resolve failures
  • Troubleshoot calculation errors, data issues, and performance problems
  • Handle incident, service request, and problem tickets within SLAs
  • Maintain and update: Compensation plans, Crediting rules, Incentive calculations, Quotas and rate tables
  • Implement minor enhancements and change requests
  • Support new plan rollouts or modifications
  • Validate and process inbound data (sales transactions, HR data, etc.)
  • Perform data uploads, adjustments, and corrections
  • Ensure data accuracy for commission calculations
  • Work closely with Sales Ops / Finance teams
  • Investigate payout discrepancies and explain calculations
  • Provide audit support and reporting insights
  • Identify and fix performance bottlenecks in pipelines and calculations
  • Optimize batch jobs and rule execution
  • Maintain functional and technical documentation
  • Ensure audit readiness and compliance with compensation policies

Requirements:

  • Strong experience in SAP Commissions / CallidusCloud
  • Knowledge of: Incentive rules and pipelines
  • Compensation plan modeling
  • Calculation engine
  • SQL knowledge (for data validation and troubleshooting)
  • Familiarity with integrations (ETL tools, APIs)
  • Understanding of Sales Compensation / Incentive Management processes
  • Exposure to Finance/Sales Operations workflows
  • Analytical problem-solving skills
  • 3–8+ years in SAP Commissions / Incentive Management
  • Experience in AMS support model (ticketing, SLAs, ITIL processes)
  • Prior experience in production support is highly preferred

Nice to have:

  • SAP Commissions certification
  • Experience with SAP CPI / Integration tools
  • Exposure to reporting tools (Tableau, Power BI)

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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