Sap Change Management Specialist

• Manage the end-to-end lifecycle of change requests from initiation through to production deployment
• Ensure compliance with established change processes, including approvals, testing, retrofitting, and closure
• Prioritise and classify changes (standard, normal, emergency) with associated risk assessments
• Facilitate and contribute to Change Advisory Board discussions
• Act as a central point of coordination between business, IT, and delivery teams
• Collaborate with product owners, release leads, and solution teams for approvals and execution readiness
• Plan and oversee deployments across environments, ensuring readiness for production movement
• Coordinate testing activities, user acceptance, and defect resolution prior to go-live
• Identify, manage, and escalate risks while ensuring adherence to compliance and audit requirements
• Communicate change status, risks, and key updates through dashboards, reports, and governance forums

• Experience of 4–6 years in SAP Analytics or IT change management
• Strong understanding of ITIL practices and change governance processes
• Experience working across infrastructure or application change environments (on-premise or cloud)
• Ability to facilitate governance forums such as CAB and drive collaborative decision-making
• Proven stakeholder management skills with exposure to global teams
• Strong analytical, problem-solving, and organisational skills
• Effective communication skills, both written and verbal
• Familiarity with SDLC processes and telecom domain knowledge is beneficial
• Ability to manage multiple initiatives and respond effectively to risks and challenges

Familiarity with SDLC processes and telecom domain knowledge is beneficial

• Opportunity to work on large-scale global SAP transformation programmes
• Exposure to cross-functional and international stakeholders
• A collaborative environment that supports continuous learning and professional development
• Involvement in governance and strategic decision-making forums
• Work culture aligned with flexibility, innovation, and inclusivity
• Advanced change governance and ITIL implementation practices
• SAP ecosystem deployment and lifecycle management
• Stakeholder engagement across global delivery models
• Risk management and compliance frameworks (including audit readiness)
• Data-driven reporting, dashboards, and operational analytics