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Robert Half Logo Robert Half · IT - Software Development

Sap business analyst order to cash

United States, Houston · Job Posted March 12, 2026
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Job Description

The SAP OTC Lead is a hands-on role that will provide SAP Functional design leadership and direction as a part of the newly formed SAP Center of Excellence (COE) within the Information Technology organization. This position will help lead the functional / solution architecture and design of a newly implemented SAP S4/Hana system in the area of OTC (Order to Cash). The person in this position is required to work with the business sales, distribution, warranty and operational teams, the AMS (Application Managed Services) team, as well as the other SAP functional leads in the SAP COE to ensure that the functional design and configuration in the areas of VMS, Material Management, Variant Configuration, Sales and Distribution, Order to Cash, Procure to Pay and Plant maintenance align with SAP best practices and documentation compliance and can support the operational requirements of the business. This SAP Functional Lead will be supporting (from an OTC perspective) a new SAP S/4HANA implementation within the automotive industry within a high-volume supply chain operation. The person in this position will proactively work with the AMS partner, business and technical teams to resolve and reduce identified defects and changes required. The SAP Functional Lead should be able to make changes to or guide the efforts to customize existing programs or add new programs to existing platforms. The SAP Functional Lead would also help in the organizational change management around the use of SAP software.

Job Responsibility

  • Provide SAP Functional design leadership and direction as a part of the newly formed SAP Center of Excellence (COE)
  • Help lead the functional / solution architecture and design of a newly implemented SAP S4/Hana system in the area of OTC (Order to Cash)
  • Work with the business sales, distribution, warranty and operational teams, the AMS (Application Managed Services) team, as well as the other SAP functional leads in the SAP COE to ensure that the functional design and configuration in the areas of VMS, Material Management, Variant Configuration, Sales and Distribution, Order to Cash, Procure to Pay and Plant maintenance align with SAP best practices and documentation compliance and can support the operational requirements of the business
  • Support (from an OTC perspective) a new SAP S/4HANA implementation within the automotive industry within a high-volume supply chain operation
  • Proactively work with the AMS partner, business and technical teams to resolve and reduce identified defects and changes required
  • Make changes to or guide the efforts to customize existing programs or add new programs to existing platforms
  • Help in the organizational change management around the use of SAP software

Requirements

  • 8+ years of experience in the field or in a related area or possess an equivalent combination of education and/or experience
  • Experience with SAP ERP implementation projects of moderate to high complexity and their post go-live support, SAP S/4 Hana a plus
  • 5 + years of configuration expertise in the area of OTC with familiarity in SAP warranty and manufacturing configuration and processes
  • 5 + years of experience in preparing Process and Functional Design documents, along with strong acumen to understand, translate and map business processes in SAP
  • Good knowledge and understanding of IDoc configuration and processing
  • Order to Cash is the primary role and experience required
  • however, knowledge and experience in Procure to Pay (P2P), including Ariba, is also preferred
  • Passion and desire to adhere to out-of-box SAP functionality and drive for standardization
  • Excellent communication (written and oral) and interpersonal skills
  • Manages complexity and works collaboratively in order to effectively find solutions and solves problems
  • Drives results by consistently achieving completion and closure of tasks, even in the face of obstacles and setbacks
  • Adaptive personality and ability to function in a fast-paced environment
  • A problem solving attitude that can adapt to varying timelines

Nice to have

  • Experience with SAP S/4 Hana
  • Knowledge and experience in Procure to Pay (P2P), including Ariba

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in our company 401(k) plan
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