Job Description:
Support PTC’s solution delivery team in coordinating SAP BRIM activities within the UBOS program. Deliver functional designs and configurations for BRIM and FICA capabilities, including payments, dunnings, collections, account determinations, and CI/GL integrations. Lead functional testing efforts, review test scripts, validate results, and resolve defects across BRIM/FICA processes. Assist BRIM architects with configuration tasks, including business partner/contract account setup, correspondence, and event framework updates. Provide BRIM/FICA process expertise to the testing team for scenario design and test data creation. Support the data team with BRIM/FICA data mapping, translation rules, cross reference maintenance, and open item conversion. Contribute to cutover planning, readiness activities, and FICA related migration tasks. Maintain Azure DevOps work items, documentation, and progress tracking for BRIM/FICA deliverables. Provide post go live support for FICA processes, including monitoring payment interfaces, dunning runs, settlement jobs, and issue resolution. Collaborate with technical teams on enhancements, Business Rule Framework plus (BRF+) rules, correspondence forms, and integration with external payment providers. Support audit and compliance activities by ensuring FICA configuration aligns with financial controls and reporting requirements. Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. Lead and participate in project team activities for system work efforts related to enterprise systems. Work independently to accomplish the tasks and duties assigned. Adhere to and follow all The Commission standards, policies, and procedures. Utilize various software and/or technology tools to perform job duties. Perform tasks and other duties as related to this position and role and assigned by the Commission.
