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An ideal SAP Basis Support Engineer is a technically strong systems administrator with expertise in SAP landscapes (S/4HANA, NetWeaver, HANA DB, Sybase ASE), strong database and OS administration skills, and a deep understanding of system copies, transports, upgrades, and security. They must excel in troubleshooting, monitoring, and incident management, while ensuring compliance and system resilience. Strong soft skills (communication, documentation, teamwork) are as critical as technical expertise. Future-ready engineers should also develop cloud administration, automation, and S/4HANA migration skills to support digital transformation initiatives.
Requirements:
System Administration (SAP Basis) - Managing SAP system landscapes, daily monitoring, log analysis, and troubleshooting
Database Administration - Understanding HANA DB with HSR, Sybase ASE with HADR, MaxDB, Oracle, SQL Server for backups, recovery, performance tuning
OS Knowledge (Linux/Unix/Windows) - Managing SAP environments across multiple platforms
System Monitoring - Using SAP tools (SM50, ST22, SM37) and OS-level monitoring to ensure stability of system and interfaces
Performance Tuning - Identifying system bottlenecks, tuning DB, and optimizing workloads
SAP Installation & Configuration - End-to-end setup of SAP NetWeaver, S/4HANA, SAP Cloud Connecter, SAP UI5 / Fiori
System Copies & Client Administration
Transport Management System (TMS)
SAP Kernel Upgrades & Patching
User & Role Administration
Must Have Backup & Recovery
Incident & Problem Management
SAP HANA Administration
system monitoring
Solution Manager (SolMan)
Monitoring, Change Request Management (ChaRM), and EarlyWatch Alerts
SAP HANA Administration - In-memory DB optimization, schema management, backups
Upgrade & Migration Support - Supporting SP/FP stack and release upgrades
Data Protection (GDPR etc.)
Secure Configuration - Hardening SAP systems, encryption, and secure communication setup
Root cause analysis and performance investigation
SAP on Cloud (Azure) - Managing SAP Basis in IaaS/PaaS cloud environments
Automation & Scripting - Shell, Python, or PowerShell scripting for repetitive tasks
DevOps Integration: CI/CD pipelines with SAP transports and monitoring
Modern Monitoring Tools: Integration with tools like Dynatrace, Grafana