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NTT DATA · IT - Administration

SAP Basis Consultant

India, Bengaluru · Job Posted February 21, 2026

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Job Description

The SAP Basis Consultant role involves managing customer deliveries and ensuring operational excellence. Candidates should have strong skills in SAP Basis and people management, with a minimum of 5 years of experience. Responsibilities include resource allocation, SLA adherence, and continuous improvement initiatives. Join a dynamic team and contribute to client success!

Job Responsibility

Manage SS FLM group accountable for timely and accurate customer deliveries
Review support execution & reporting on various accounts and provide direction and guidance as needed
Ensure that team maintains high level of competence and operational excellence
Take critical business decisions to meet customer expectations
Escalation point of contact for respective Account DM’s
Responsible for Continuous improvements & overall Delivery excellence
Coordination with GRM/VMG/TA for timely fulfilments
Perform resource allocations and workload assignments according to delivery requirements
Responsible for achieving bench mark utilization of resources across SS pool
Responsible for periodic reviews, recognition & rewards for SS resources
Resource attrition management / retention
Coordinate with HR/IT/Admin & other support functions to provide a conducive work environment for the resources
SLA adherence
Daily traiging and ticket updates

Requirements

Strong skills in SAP Basis
Minimum of 5 years of experience
People management skills

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Bengaluru

SAP Basis Consultant

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