SAP Basis- Customer Engagement Manager Job at NTT DATA (Cluj)

Sap Basis Customer Consultant

This role is responsible for E2E customer engagement and delivery of contractual...

Location

Romania , Cluj

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 5-10 years of experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
Strong knowledge of IT Service Management, SAP Basis and SAP Application
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Understanding of escalation handling and procedures

Job Responsibility

Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
Initiates digital service kick off for customers
Ensures periodic service reviews to track the service quality across a range of customers
Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
Supports in de-escalations of critical customer situations
Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
Executes technical feasibility studies / solution reviews (if applicable)
Contributes to customer release and maintenance activities
Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Our projects have different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance – custom-made for you
Individual coaching sessions or accredited Coaching School
Epic parties or themed events for people and their families

Fulltime

Digital Customer Engagement Manager

The digital Customer Engagement Manager (dCEM) is responsible for E2E customer e...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Engineering graduate
Minimum 4+ years of overall work experience
Minimum 3 years of customer facing experience
Minimum 3 years of technical experience
Expertise in SAP S/4HANA

Job Responsibility

Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
Initiates digital service kick off for customers
Ensures periodic service reviews to track the service quality across a range of customers
Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
Supports in de-escalations of critical customer situations
Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
Executes technical feasibility studies / solution reviews (if applicable)
Contributes to customer release and maintenance activities
Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement

New

SAP Client Delivery Manager

We are currently seeking a SAP Client Delivery Manager to join our team in Banga...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree required
advanced degree preferred in Business Administration, Computer Science, Technical Engineering, Economics or related field
SAP Basis, technology and/or functional knowledge are very important
Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role
Strong project management skills & customer-facing experience
Strong ability to translate between technical and non-technical audience with confidence
Strong engagement management, relationship building and de-escalation skills
Excellent presentation, communication and moderator skills
High competency in multi-tasking and ability to manage multiple engagements in parallel
Accustomed to working in an international and global virtual matrix organization

Job Responsibility

Actively drives the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
Lead the customer engagement and ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer's System Integrators or other Hosting Partners
Perform administrative tasks required to manage the engagement (staffing, reporting & controlling)
Manage proactive delivery of service plans and reactive support requests
Host regular status and governance meetings with customers and other SAP stakeholders (extended account team)
Drive transformation and onboarding towards SAP Cloud Solutions
Drives end-to-end customer engagement including commercial responsibility (costs and profitability), customer expectations, delivery team success, customer reporting and invoicing
Achieve customer reference collateral and customer satisfaction responses
Deliver best through proactive mindset and de-escalate critical customer situations
Protect and grow engagement scope and manage commercial change requests

Fulltime

Sap hana admin & basis

As a SAP Basis & Hana Admin Technology analyst , the candidate should understand...

Location

India , Bangalore Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Graduate with close to 7 years of SAP HANA Admin & Basis experience
SAP HANA experience specializing in design and configuration of SAP Hana
Experience on HANA Sizing, Installation, Upgrades & Licensing
Hands on experience on HANA Performance tuning & Troubleshooting performance Issue
Experience on HANA system Replication, Backup and Restore
Experience on Table partitions, analyze the Mini check reports and take corrective actions
Able to analyze the different HANA Trace files and take corrective actions
Experience on HANA User authorisations (User creation, Role assignment & Role Design)
Experience in architecting and planning SAP database migration and other Basis related projects
Proven consulting background in providing both technical delivery and advisory services

Job Responsibility

Provide solutions as per the requirements with good quality and performance
Understand business processes and technical architecture of Airbus SAP landscape
Define/suggest/implement SAP best practices and Golden rules
Perform deep technical root cause analysis and performance improvement
Work with different stakeholders and define the process as per the needed requirements
Flexibility of working in European work hours
Any On-demand support during holidays/weekends
Responsible for service delivery of BTP services HANA CLOUD, Datasphere and Data intelligence
Responsible for HANA sidecar performance management and participation in architecture design meeting
Addressing and solving critical issues related to platform (L3 level)

Fulltime

Customer Business Development Finance Assistant Manager

The purpose of this position is to provide valuable support to the channel busin...

Location

Turkey , Istanbul, Umraniye

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s degree in economics, Business Administration, Engineering, or related fields
At least 3-4 years of experience in finance, including Finance Business Partnering, FP&A, Budget Management, Management Reporting, and financial audit
Advanced English & Turkish
Strong analytical capabilities with a bias to drive action
Good understanding of finance process and operations
Advanced skills in Excel, and good knowledge of SAP and BW
Excellent engagement, presentation, and communication skills

Job Responsibility

Driving Financial Performance
Drive sales and financial performance of Modern Trade Channels
Monitor Trade terms (TTS) and Customer profitability
Lead sales budget, forecast, and phasing processes for the Türkiye organization
Identify financial risks and opportunities arising from market dynamics, inflation, and customer behavior
Provide Decision Support and Timely Analysis
Act as a finance business partner to Sales and Commercial teams in Türkiye
Prepare & Analyze Customer performance, and channel profitability
Ensure accurate accruals and cut-off for TTS, and booking TTS Accruals in SAP on a monthly basis
Translate complex financial data into clear recommendations aligned with local business priorities

Fulltime

Tax Compliance Supervisor

This role has the responsibility to lead the Tax Compliance Organization based i...

Location

Philippines , Taguig City

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

5 years of relevant Taxation experience
Certified Public Accountant preferred
Experience working in a multinational organization or working with colleagues internationally is preferred
Demonstrate extensive knowledge in Tax Accounting and Regulations and US GAAP
Working knowledge of SAP and other GM systems as required for the assigned position
Minimum of 3 years supervisory or project management experience

Job Responsibility

Lead the indirect tax and compliance function in accordance with tax principles applied in countries in-scope to optimize minimal scrutiny and audit assessments from jurisdictional reviews of processes and filings
Timely and quality review and submission of tax returns including but not limited to VAT / GST, Corporate Income Tax, Property Tax, and various annual reports
Responsible for managing the execution of monthly / quarterly / annual tax closing and reporting as per US GAAP and ensuring timely and accurate submission of associate journal entries and accounts reconciliation
Review and Approve Journal Entries and Account Reconciliations - High Risk Processes Reviewer, Approver, and 1st level Escalations
Maintain complete and current Tax department policies and procedures. Ensure compliance with GM accounting policies and procedures, internal controls, and external regulatory requirements
Support internal and external audits
Lead and facilitate audits with direct implementation of controls, when applicable, on a post audit basis to prevent future occurrences
Apply knowledge of accounting processes across several components of a specific business area or system. Interpret data to identify and resolve issues. Provide clear reporting of information and analyze data within a business area to identify reporting improvements. Own a highly complex set of processes (e.g. regional scope and multiple cross-functional seams), manage touchpoints and seams, resolve tradeoffs so that the processes deliver sustainable effectiveness and efficiency
Maintain and apply knowledge of indirect taxes and developments that affect the business/country
Develop case for change, regularly communicate on progress and status and lead transition plan for process, organization, systems, and tools

Fulltime

Project Manager/Sr. Consultant

We are looking for a skilled Project Manager/Sr. Consultant to lead project plan...

Location

United States , West Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration or a related discipline, or an equivalent combination of education and relevant experience
At least 5 years of experience in project management, with a background leading business or technology-focused initiatives
Demonstrated experience guiding the design, development, or implementation of software, hardware, systems, or enterprise products
Working knowledge of Agile delivery approaches and project management tools such as Jira, Microsoft Project, Visio, Excel, Word, and Outlook
Strong communication, interpersonal, and customer service skills, with the ability to present information clearly to varied audiences
Proven analytical and problem-solving ability, including managing competing priorities and making sound decisions under deadline pressure

Job Responsibility

Partner with leadership and key stakeholders to shape project goals, define deliverables, and confirm the overall scope of work
Build and maintain comprehensive project plans that outline tasks, milestones, dependencies, timelines, and resource needs
Track progress against established schedules and make adjustments as priorities, risks, or business needs change
Coordinate communication across business users, quality assurance teams, development groups, and external partners to support successful execution
Create and organize project documentation, records, and status materials to ensure information is accurate, secure, and accessible
Oversee project performance to help ensure deadlines, budget expectations, and quality standards are consistently achieved
Review completed work with project participants on a regular basis to confirm alignment with requirements and performance expectations
Support vendor or consultant engagement activities, including selection, coordination, and ongoing oversight when outside support is needed
Evaluate project results against defined success measures and share outcomes, lessons learned, and recommendations with stakeholders

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Supplier Quality Engineer

Perform supplier audits to support supplier selection and management processes t...

Location

Mexico , Juarez Chihuahua

Salary:

Not provided

CommScope

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering related area
5 + years of experience in Injection Molding as Quality or Manufacturing Engineering, supplier quality improvement, supplier development, quality audits, and continuous process improvement in a manufacturing-related environment
Knowledge and demonstrated experience in using Lean Six Sigma tools
Working knowledge of Microsoft Office software (Word, Excel, PowerPoint etc.)
Detail oriented individual with excellent English communication skills
Ability to manage priorities / time with competing demands
Ability to travel to locations / regions in North, Central and South America and acquire appropriate visas when required

Job Responsibility

Perform supplier audits to support supplier selection and management processes through periodic supplier quality risk assessments and sustainability surveys
Work with purchasing to establish and implement integration plans for new suppliers, maintain and evaluate supplier performance quality metrics, assist in the development of long-term strategies to meet quality goals, and achieve compliance, financial and performance goals
Review and implement corporate and local quality system management processes and procedures
Create and execute audit plans for strategic, new, third party and low performing suppliers
Execute audits with suppliers including quality system Risk Assessments and Sustainability Surveys consistent with corporate procedures, guidelines, and scheduled plans
Follow-up with all identified corrective actions in a timely fashion
Collaborate with Commodity and Category buyers to analyze supplier assessments in order to develop supplier capabilities to meet CommScope requirements
Analyze supplier capacity and process capability constraints and, if found deficient, develop/manage plans with suppliers for improvement of these requirements
Work with procurement personnel to engage in Supplier Business Reviews (SBR’s) with key suppliers to ensure full readiness to support CommScope product production, initial demand and upside requirements
Collaborate with Commodity and Category buyers, follow up and drive to root cause, corrective actions with all external and internal suppliers to drive DPPM metrics to designated goals

Fulltime

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SAP Basis- Customer Engagement Manager

Job Description

Job Responsibility

Requirements

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