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Sap Application Performance Manager

India, Bangalore · Job Posted June 14, 2026
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Job Description

We are currently seeking a SAP Application Performance Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Role - SAP Application Performance Manager Specialization - IT operations, functional validation, and incident resolution for SAP O2C and TM modules on S4/HANA and global virtual environment.

Job Responsibility

  • Own end-to-end analysis, debugging, and timely resolution of critical O2C and TM incidents to ensure zero business disruption
  • Conduct deep-dive Root Cause Analysis (RCA) to establish definitive corrective and preventive action plans under ITSM/SLA governance
  • Accountable for the functional validation of CI/CD changes, continuous regression testing, and cross-module integration testing
  • Lead User Acceptance Testing (UAT), orchestrate key-user training, and drive hypercare support loops during new rollout phases
  • Drive high-priority functional incident calls, executing immediate operational workarounds to mitigate major system crises
  • Convert incident trends into formalized problem tickets and feature requests, collaborating with product teams to prioritize backlog items
  • Review and validate Functional Design (FD), Technical Design (TD), and automation test scripts during Knowledge Transfer (KT) checkpoints
  • Retain, document, and scale SAP O2C-TM process knowledge within IT Operations by mentoring junior engineers and creating Knowledge Base (KB) articles
  • Partner with internal IT Performance/Project Managers, ABI Business Stakeholders, and external vendor teams across global zones
  • Lead functional validation cycles during major S4 HANA upgrades and scheduled system maintenance windows

Requirements

  • Bachelor's degree (Computer Science/Information Technology/Electronics & Communication/ Information Science/Telecommunications)
  • Experience - 8–10 years of specialized experience supporting SAP O2C and TM modules within enterprise-scale AMS or application support frameworks
  • Core S4H SD Expertise - Deep configuration knowledge of Sales Order & Contract Management, Pricing, Credit, Dispute, and Consignment processes
  • Advanced S4H TM Architecture - Proven expertise in Side-car TM configuration, Freight Rate Management/Settlements, FU/FO setup, and logistical planning
  • Logistics Integration - Exposure to Last Mile Delivery (LMD) models and route settlement automation
  • Cross-Process Architecture - Good upstream and downstream integration knowledge linking O2C-TM with R2R, P2P, and Master Data Management (MDM) streams
  • Advanced proficiency in SPRO configuration, complex business workflows, and master data structures
  • Ability to conduct baseline ABAP debugging and navigate BRF+ structures from a functional analysis standpoint
  • Practical experience leveraging SAP Fiori apps to execute, test, and optimize standard business processes
  • Good experience navigating ServiceNow (SNOW) for ITSM and Azure DevOps (ADO) for change management
  • Critical thinker and good problem-solver
  • Good oral and written communication skills
  • Good team player, self-starter, and good analytical skills
  • Good understanding about code quality, security standards, and programing best practices

Nice to have

  • ABAP Code Literacy - Functional basis debugging
  • BRF+ Framework - Rule creation and adjustments
  • LMD Exposure - Last Mile Delivery configurations
  • Agile Ecosystems - Sprint planning and velocity tracking
  • Vendor Governance - Managing outsourced partners
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