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Sap ams presales & service delivery manager

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NTT DATA

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Location:
India , Hyderabad

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The SAP Presales & Service Delivery Manager is responsible for supporting the full SAP engagement lifecycle—from presales and solution design to project delivery and managed services. This role works closely with Sales, Delivery, and Customers to design SAP solutions, support deal closures, and ensure high-quality service delivery with strong customer satisfaction.

Job Responsibility:

  • Collaborate with global teams for solution validation and pricing
  • Translate complex business challenges into clear, value-driven SAP solutions that highlight ROI and strategic benefits
  • Participate in RFx responses (RFI, RFP, RFQ), ensuring alignment with customer requirements and business outcomes
  • Work closely with SAP Delivery teams to ensure solution feasibility and successful handover post-sales
  • Prepare and deliver compelling solution presentations, demos, and workshops
  • Stay updated on SAP innovations, competitor offerings, and emerging market trends to provide relevant insights and differentiation strategies
  • Act as a trusted advisor to customers and internal stakeholders
  • Support client meetings, C-level discussions, and executive briefings
  • Support in drafting SOWs, MSAs
  • Directs, monitors, and assists with the selection, implementation, and installation of SAP applications used by the organization
  • Provides guidance and consultation on applications and related services, which may include reviewing system documentation, feasibility, design, testing, and implementation
  • Coordinates the resources needed to meet client and/or business objectives related to SAP applications, monitors and ensures stipulated SLA’s are met
  • Provides status updates and reports statistics related to different KPI to all the stake holders
  • Assesses hardware/software systems, applications, and processes to facilitate a larger information systems (IS) strategy
  • Develops and authenticates business continuity plans when needed
  • Monitors and reports on project progress and potential risks to all stakeholders
  • Monitors the schedules and objects assigned to team members
  • Trains members of the application services team and ensure to have appropriate skill sets within the teams
  • Provides feedback to team that are timely and constructive

Requirements:

  • At least 10 years of SAP experience
  • 5+ years in managing large/medium AMS projects, implementation projects
  • 3–5 years in SAP Presales or Solution Consulting
  • Strong knowledge of SAP ECC and/or S/4HANA
  • Excellent communication and customer-facing skills
  • Strong problem-solving and coordination abilities
  • Mastery of Microsoft Office or related software
  • Working knowledge of SAP including S4Hana or ECC
  • Excellent customer service and project management skills
What we offer:

Inhouse Training team which focuses on training you on professional technical training, Soft Skills training, SAP Learning Hub and certification opportunities

Additional Information:

Job Posted:
February 14, 2026

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