Sanctions Screening Manager

• Oversee the sanctions investigations process for the RFI EMEA (Request Further Information) Team
• Manage the team's workload to ensure we meet both policy requirements and business needs
• Set clear performance expectations for the team, provide regular feedback, conduct performance reviews, and address any performance concerns promptly
• Track the team's progress, identify key trends in our operations, and report on key performance indicators (KPIs) to relevant stakeholders
• Continuously observe and analyze operational trends within Sanctions Screening Hub (SSH) and propose solutions to improve process efficiency and overall quality
• Collaborate with ICRM (Independent Compliance Risk Management), technology, and client operations teams to develop and test innovative solutions
• Propose and implement solutions that boost operational efficiency, improve the client experience, and reduce overtime
• Ensure that all requirements are clearly defined, and that business and client needs are fully met throughout the development process
• Proactively assess risk in all business decisions, demonstrating a strong commitment to protecting Citigroup's reputation, clients, and assets
• Provide sanctions-related support to various businesses both within and outside the Sanctions Screening Hub

• 4-6 years of experience in a related role to Sanctions Screening and management
• Effective verbal and written skills (C1 English level and above)
• Effective communication skills
• Ability to work under time pressure
• Strong analytical skills, data analysis
• Organizational skills, ability to solve problems
• Intermediate to high knowledge of excel (macro, power query, data analysis, data visualization) and presentation preparation
• Bachelor's/University degree or equivalent experience
• Sanctions certifications (CSS, CGSS, ICA, etc.) are welcome

Sanctions certifications (CSS, CGSS, ICA, etc.)

• Multisport Card
• Private Medical Care Program
• Pension Plan Contribution (PPE Program)
• Life Insurance Program
• Special offers and discounts for employees
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Holidays Allowance
• A discretional annual performance related bonus
• Work in an international environment allowing broad business knowledge and practical use of English
• Possibility to develop soft skills for public appearances within the official Citi Toastmasters club
• Learning opportunities that are far from typical - internal and external training sessions, on-the-job trainings, free access to Udemy and other popular online training platforms, webinars, mentoring programs, business certificates well-known in the financial industry
• A chance to make a difference with various affinity networks and charity initiatives