This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Samsung and 2020 Companies are looking for passionate, Bilingual part-time Back of House Specialists to join the team! Step into our dynamic product theater—an interactive space where customers experience the best of Samsung’s cutting-edge products and services. As a Back of House Specialist, you are the organizational backbone of the store. Your role is essential in creating a seamless and energized environment by ensuring the team has the tools, inventory, and resources they need to deliver an exceptional customer experience. With a sharp eye for detail and a commitment to operational excellence, you treat every task with care and precision. From maintaining accurate, well-organized inventory to sharing key operational insights with store leadership, you help build trust and ensure everything runs smoothly behind the scenes so the team can shine out front.
Job Responsibility:
Be the inventory control guru! Oversee all back-of-house operations, including inventory management, merchandising, and floor resets
Drive operational KPIs, ensuring key performance measurements for sales, service, and operational excellence are met
Proactively and courteously assist with customer issues, providing basic device troubleshooting and service ticket facilitation
Enhance the customer experience by assisting with their journey throughout the store
Maintain inventory accuracy by identifying and correcting stock variances, and provide store leadership with regular inventory performance updates
Use your expertise to maintain our presentation standards, ensuring clean audits and a flawless visual display
Maintain a high-energy, professional attitude at all times, fostering a positive team environment
Accurately track and communicate all inventory and operational activities to Retail Operations
Maintain knowledge of current promotions, trends, merchandise features, and store inventory
Embrace training others to stay current on Samsung technology
Conduct basic device troubleshooting and testing, ensuring all devices on display are fully functional
Requirements:
Inventory Control: 2-4 years of experience in inventory control at a leader or specialist level with a proven track record
Data Analysis: Strong proficiency in Excel with the ability to analyze data, create reports, and develop action plans for operational efficiency
Operational Excellence: Strong stockroom expertise to prevent inventory loss and ensure all stockroom organizational and safety standards are maintained
Communication: Strong communication skills and the ability to articulate results and insights to store leadership
Adaptability: Flexible and adaptable with a keen eye for detail, and the ability to quickly pivot due to rapidly changing needs of the back of house
Integrity: A strong commitment to integrity due to the management of high-value inventory
Team Player: A proven track record of success through collaboration and a positive attitude
Must be able to work retail hours, including evenings, weekends, and holidays
What we offer:
Competitive pay, Paid weekly
Daily team-based incentive potential
On-demand pay options through DailyPay
Opportunities for advancement
Exciting work environment to showcase your customer service skills
Share and learn with ongoing training and development
Consistent schedule to enable a work/life balance or career