CrawlJobs Logo

Sampling Fulfillment Assistant

phillipjeffries.com Logo

Phillip Jeffries Ltd

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
Logistics

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a Sampling Fulfillment Assistant to support our UK and EU sampling operations in our London office. In this role, you’ll play a vital part in delivering the Phillip Jeffries experience to our international clients by ensuring every sample reflects our standards of quality, accuracy, and urgency. This is a hands‑on, detail‑driven role ideal for someone who takes pride in precision, thrives in a fast‑paced environment, and enjoys being part of a collaborative team.

Job Responsibility:

  • Pick, pack, and prepare memo samples based on daily request lists
  • Process shipments using DHL, Royal Mail, Prestige bike service, and courier software
  • Ensure samples are shipped accurately, on time, and with care
  • Notify leadership immediately of any shipping, inventory, or system issues
  • Scan, shelve, and organize incoming inventory, reporting discrepancies as needed
  • Maintain clean, organized, and tour‑ready sampling and storage areas
  • Restock memo cards, tip cards, and packaging supplies
  • Prepare introductory and launch mailer packs for clients
  • Support new collection launches by unpacking, labeling, and shelving materials
  • Assist with packing and preparing launch rep kits for shipment
  • Ensure packing materials and supplies are ready ahead of launches
  • Communicate equipment or material shortages proactively
  • Support showroom sample replenishment and ongoing organization
  • Maintain and organize F‑cuts according to team guidance
  • Assist with basic office and sampling‑related administrative tasks
  • Support Sales and CX teams with sample returns and related paperwork
  • Prepare return documentation and share updates with internal partners
  • Coordinate consolidated return shipments to the U.S. office when needed
  • Restock office and kitchen supplies related to sampling operations
  • Provide showroom support when sampling workload allows

Requirements:

  • Minimum 2 years of experience in customer service, fulfillment, operations, or a similar role
  • Strong attention to detail with the ability to multitask and manage priorities
  • Experience working in a fast‑paced, team‑oriented environment
  • Comfortable using Microsoft Office, shipping carrier platforms, and digital tools
  • Clear written and verbal communication skills
  • Calm, level‑headed approach under pressure
  • Strong time management and follow‑up skills
  • Ability to lift up to 25 kg
  • Willingness to mentor and support temporary team members when needed
What we offer:
  • Competitive salary
  • Company bonus program
  • Annual Cost of Living Increase
  • 23 Paid days off per calendar year
  • Paid bank holidays
  • Company Closure the week between Christmas & New Year's
  • Detailed onboarding plans that outline 30/60/90 goals and trainings
  • Earn Paid time off for community service - Up to 3 days per year
  • Employee Discount on PJ Wallcoverings

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Phillip Jeffries Ltd - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sampling Fulfillment Assistant

Pr intern

The Public Relations intern, Ann Taylor & LOFT, will work with the PR team to ma...
Location
Location
United States , New York
Salary
Salary:
20.00 USD / Hour
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enrolled in an accredited degree program
  • Proficient with Microsoft office applications (i.e., Word, Excel, PowerPoint)
  • A knowledge of social media: TikTok and Instagramisa plus
  • Following fashioninfluencersandawareof the fashion influencer community also a plus
  • Strong verbal and written communication skills
  • Detail oriented
  • Ability to think strategically, conceptually, and creatively
  • Excellent organizational and time management skills
  • Junior or senior (Class of 2026and 2027)
  • Master’s students not eligible
Job Responsibility
Job Responsibility
  • Collaborate with the PR team to fulfill daily sample requests for influencers and fashion editors
  • Assist with the Sample Room - change seasons as appropriate, track style numbers, remove dropped pieces from the line
  • Assist with packing and coordinating influencer mailings for Summer and Fall
  • Monitor online and print industry publications daily for coverage
  • Tracking influencer posts and impressions, magazine credits and updating Excel document of press hits
  • Create, utilize, and maintain reports- spreadsheets, databases
  • Update press contact lists
What we offer
What we offer
  • Access to industry leaders and tools you need to expand your skills and stretch your abilities
  • Opportunities and benefits to make life better in and outside of work
  • Professional development opportunities including executive chats, professional workshops, store visits, etc.
  • Participation in a collaborative team project
  • Fulltime
Read More
Arrow Right

Operations Specialist I

The Operations Specialist I is a multi-functional role, responsible for inventor...
Location
Location
United States , San Diego
Salary
Salary:
20.00 - 25.00 USD / Hour
gomillenniumsoft.com Logo
MillenniumSoft Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor degree in Chemistry/Biology
  • pipetting experience
  • ability to independently manage time/switch between tasks
  • 0-2years relevant experience
  • Ability to follow standard operating procedures
  • Proficiency in MS Office Skills (Word, Excel, and PowerPoint)
  • Must possess strong organizational skills, attention to detail, and the ability to adapt to changing priorities in a fast-paced environment
  • Be a self-starter, quick learner with the ability to work independently and efficiently
  • Strong interpersonal communication skills, effective written and oral communications skills
Job Responsibility
Job Responsibility
  • Support security and accuracy of inventory of materials and finished goods through transaction documentation and by conducting physical cycle counts and reconciliation of any discrepancies
  • Assist in the management of physical inventory within a Glovebox for raw materials, intermediate products, finished goods, analytical samples, and QA Retains
  • Perform small scale chemical reactions (dye labeling) for Quality Control testing
  • Fulfill internal requests for samples from inventory and perform sample preparation for quality testing
  • Perform Aliquoting/Vialing of air and water sensitive finished goods using manual and automated processes and equipment
  • Perform lyophilization of finished good products
  • Perform Weight Checks and Packaging of air and water sensitive finished goods within a glovebox
  • Prepare packaged products for QA inspection and shipments, including all required documentation
  • Accurately complete required documentation (batch records, data entry, etc.) on time
  • Receives deliveries of chemicals, materials, and lab supplies. Verifies accuracy of shipment and specifications
  • Fulltime
Read More
Arrow Right

Customer Service Liaison

The Customer Service Liaison II, Poland provides a vital link between Exact Scie...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
exactsciences.com Logo
Exact Sciences
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in modern languages or another field related to the essential duties of the position
  • or high school degree/ 4th level vocational qualification and 5 years of relevant experience related to the essential duties of the position in lieu of bachelor’s degree
  • Fluency in English and Arabic (C1 or above per CEFR framework)
  • Proficiency / ability to communicate effectively with the English, French and/or Arabic language
  • 3+ years of customer service experience in a medium or large sized company
  • Deep understanding of drivers of customer satisfaction and an overt willingness to be an internal champion for both our internal and external customers
  • Demonstrated ability to follow and maintain and/or develop SOPs
  • Proficient in the use of Microsoft Suite, Salesforce, or other case management tools
Job Responsibility
Job Responsibility
  • Answer in-coming calls to the customer service phoneline during business hours
  • document all calls according to customer service policy and procedures
  • Assist and inform on product clinical requirements and sample accessioning processes within scope of expertise in accordance with official standard operating procedures (SOPs)
  • Address all clinical inquiries referencing the scripted responses available on our knowledge data base or according to training
  • Oversee order fulfillment for all orders originating in EMEA to include assistance with the retrieval of specimens from submitting hospital and collaborate with field sales to ensure the ordering experience of the customer is seamless, timely, and effective
  • Demonstrate maturity and good judgment to understand when to exercise initiative and handle queries directly and when to escalate queries to higher authority
  • Triage inquiries to the appropriate person, office, or department accordingly, while supporting a seamless experience for the customer
  • Maintain highest level of discretion when dealing with customer issues and apply data privacy principles (per GDPR) in carrying out daily work
  • Provide inside sales support to field sales staff and members of the commercial teams when needed
  • Maintain a high level of account knowledge and expertise as it pertains to our international partners and accounts
  • Fulltime
Read More
Arrow Right
New

Logistics and Operations Coordinator

We're supporting an exciting and fast-growing drinks brand is looking to appoint...
Location
Location
United Kingdom , London
Salary
Salary:
30000.00 - 35000.00 GBP / Year
advocate-group.co.uk Logo
Advocate Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced in logistics, operations, or supply chain coordination
  • Proven experience with export, and import knowledge desirable
  • Strong Excel skills
  • ERP experience a plus
  • Highly organised, detail-focused, and numerate
  • Confident communicator with strong stakeholder management skills
  • FMCG or drinks industry experience preferred
Job Responsibility
Job Responsibility
  • Coordinate end-to-end order fulfilment, including shipping, invoicing, and export documentation across the UK, EU and Globally
  • Manage stock movements and inventory accuracy across warehouses and locations
  • Liaise with third-party hauliers, warehouses, and internal teams
  • Support customer and distributor enquiries, resolving delivery or stock issues efficiently
  • Produce stock reports and support pricing and sample coordination
  • Assist with logistics for events, tastings, and trade shows
  • Fulltime
Read More
Arrow Right

Supply Chain Specialist

Our Stamford based client is looking to hire a Supply Chain Specialist in a long...
Location
Location
United States , Stamford
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience or training in service industry specializing in meeting customer demands and organizing multiple tasks
  • or recent high performing college graduate with high learning agility
  • Excellent verbal and written skills for communication with partner, peers, and managers
  • Working knowledge of Microsoft Office Suite (strong Excel skills a plus)
  • Detail Oriented
  • Ability to exercise judgment & recommend solutions
  • Ability to research & interpret information
  • Independent thinker who can deliver day to day tasks and pivot as needed
  • Ability to plan and organize heavy workload and work within tight deadlines
  • Ability to flourish in a team-oriented environment
Job Responsibility
Job Responsibility
  • Order Fulfillment
  • Ability to self-manage time and understand prioritization needs
  • Coordinate with suppliers on all Export Documentation needs
  • Coordinate orders with freight forward, distributors, warehouse as needed
  • Document RACI for all processes, unique distributor handling
  • Handle all Customer communication
  • Handle communication to sales where required
  • Order processing and tracking – daily review of open orders reporting & Assessing risk to orders shipping timelines and addressing ahead of time
  • Assist with sample order process as needed
  • Review Distributor inventory reporting & Discuss with sales and distributors as needed for ordering needs
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Customer Service Representative, SME & Trainer

The primary role of Customer Support function is to provide exceptional customer...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
resmed.com Logo
ResMed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma or degree holder in any discipline
  • Minimum 10 years’ experience in a high volume customer service/call centre capacity
  • Experience conducting training, preparing training document, presentation, process flow and email templates
  • Must be able to handle escalations, ad-hoc tasks and demonstrate exceptional problem solving and organizational skills
  • Must demonstrate strong written and oral communication skills in English
  • Must be able to work in enterprise level ERP (e.g. Oracle) and CRM (e.g. Sales Force Dotcom) applications, navigate multiple screens, and enter customer information/orders accurately
  • Strong personal computer skills and familiarity with Windows-based software
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to multi-task in a fast-paced environment
  • Ability to communicate clearly and effectively. Effective retention skills
Job Responsibility
Job Responsibility
  • Subject Matter Expert (SME) that provides training, knowledge expertise and best practices to drive consistent and continual performance improvement for team
  • Ensure process alignment within the team and internal stakeholders
  • Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork
  • Provide process improvement suggestions, create/ update training documents and email templates
  • Work to support continuous improvement projects, system testing and special projects as needed
  • Provide order processing data entry for requests from customers to place and manage orders, provide pricing and delivery information, and additional requests, by phone, fax, email, and EDI transactions
  • Respond to inquiries in a manner which meets high quality, productivity and other performance standard in accordance with company requirements and customer needs
  • Respond to customer complaints in a professional manner
  • attempt to resolve complaints successfully in accordance with established guidelines. Attempt to troubleshoot customers' problems. Inform supervision/management of all unresolved complaints
  • Document customer transactions accurately in Oracle. Ensure pricing approval process is supported and works in compliance to Customer Service policies and procedures
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a Customer Service Representative to join our team in Lynnwoo...
Location
Location
United States , Lynnwood
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of experience in customer service or a related field
  • Proficiency in order entry and data management
  • Strong communication skills to interact effectively with customers and internal teams
  • Familiarity with Dynamics SL and Office applications
  • Ability to handle inbound calls and email correspondence professionally
  • Willingness to travel occasionally for trade shows
  • High attention to detail and accuracy in all tasks
  • Familiarity with Social Media Platforms
Job Responsibility
Job Responsibility
  • Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse
  • Coordinate the preparation and shipment of product samples based on customer requests
  • Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment
  • Perform data entry tasks to maintain up-to-date customer records and order information
  • Respond to customer inquiries via email and phone with a focus on delivering excellent service
  • Assist with occasional travel arrangements for participation in trade shows
  • Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Procurement Specialist

The Procurement Specialist at NTT DATA will manage purchasing activities, ensuri...
Location
Location
Vietnam , Ha Noi
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in purchasing, procurement, or a related operational role
  • Hands‑on experience in daily purchasing activities, including ordering, supplier follow‑up, and delivery tracking
  • Experience supporting basic cost comparison and cost‑benefit analysis
  • Experience using ERP or SAP procurement modules for managing purchase orders and supplier information is a plus
  • Experience evaluating suppliers based on pricing, quality, delivery, and availability
  • Ability to communicate in Vietnamese and English in work‑related emails and daily coordination
  • Knowledge of customs procedures related to Export Processing Zones (EPZ / EPE) is an advantage
  • An associate or bachelor’s degree in a relevant field of study
  • Relevant certifications, e.g., CSCP, CPIM
  • Cost-benefit analysis process understanding
Job Responsibility
Job Responsibility
  • Serve as the liaison between internal teams and suppliers/vendors, ensuring clear communication and timely coordination
  • Assist with reviewing and processing purchase requisitions to ensure purchase orders are issued accurately and on time
  • Request quotations from suppliers and assist with analyzing comparative pricing and commercial terms during the RFQ/RFP process
  • Assist with negotiating prices and supporting the agreement of basic performance and delivery standards with suppliers
  • Prepare and issue purchase orders, and follow up with suppliers on order status and delivery schedules
  • Monitor order fulfilment against purchase orders to ensure on‑time and accurate deliveries
  • Coordinate the receiving, inspection, and handover of goods at the warehouse, and support goods delivery when required
  • Inspect and review product samples or vendor deliverables, documenting features, specifications, and basic quality standards to support purchasing decisions
  • Document costs for assigned suppliers and assist with preparing periodic or monthly cost tracking reports for internal stakeholders
  • Assist with monitoring market trends, supplier conditions, and material availability to maintain an efficient flow of procurement information
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy