Sample coordinator and front desk support

• Organize the receiving, unpacking, and storage of frozen food samples
• Coordinate notifications to internal stakeholders and manage dry ice and packaging orders
• Maintain accurate freezer inventory and storage organization
• Prepare and manage forms related to cross-border shipments
• Scan and distribute documentation related to LATAM and export shipments
• Drive to the airport on an as-needed basis to retrieve emergency packages (expenses reimbursed)
• Serve as the first point of contact by welcoming visitors, answering incoming calls, and managing mail and courier deliveries
• Prepare waybills and coordinate outbound shipments via FedEx and West Island Express
• Track courier deliveries, follow up on delays, and open service cases as required
• Order and manage office supplies, stationery, janitorial items, coffee and kitchen supplies
• Maintain shared spaces, including dishwasher operation and daily cleaning of coffee machines
• Coordinate weekly fresh fruit program setup
• Assist with coordinating office events, catering, and seasonal decorations
• Review and approve invoices related to couriers, suppliers, and office services
• Support management with administrative tasks including tracking, filing, organization, and documentation

• Fluent in English (written/spoken)
• professional working proficiency in spoken French
• Experience in front desk reception
• Strong communication skills and customer-service mindset
• Highly organized with strong attention to detail
• Comfortable working independently and managing multiple priorities
• Proficient with Microsoft Office (Excel, Word, Outlook)
• Experience with SAP Business One (SAPB1) considered an asset

Experience with SAP Business One (SAPB1)

• Monday-Friday 8AM-5PM
• Part of the annual discretionary bonus plan
• Health/Dental insurance coverage (100% of premiums paid by company)
• Telus Virtual Health Care Telemedicine
• 2 weeks paid vacation per year
• 5 personal/sick days per year
• 50% subsidized gym membership to Fit Form down the street from the office
• Flex Friday working hours (early end to day 1pm during summer months, 3pm all other months)
• Casual-professional work environment
• Weekly fresh fruit program in office
• Brand new beautiful head office
• Free onsite parking with free electric charging stations
• Outdoor patio for lunches and events
• Company outings fully paid by the company