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Salesforce User / Specialist

India, Noida · Job Posted May 05, 2026
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Job Description

We are seeking a skilled Salesforce User / Specialist to support our team in maximizing their CRM effectiveness. In this expert-level, remote role, you will leverage your hands-on Salesforce experience to drive workflow efficiency, data accuracy, and insightful reporting. Your contributions will play a vital part in developing and maintaining high-quality CRM data and processes for AI training initiatives.

Job Responsibility

  • Utilize Salesforce daily to manage and update leads, opportunities, and customer records with precision
  • Ensure CRM data integrity through accurate data entry, validation, and regular audits
  • Navigate Salesforce workflows and optimize day-to-day processes for team effectiveness
  • Create and analyze reports and dashboards to support business insights and decision-making
  • Collaborate with our team to share CRM best practices, resolve data issues, and support ongoing process improvements
  • Assist in the organization and management of customer information, ensuring that all data remains current and actionable
  • Contribute to AI training initiatives by providing feedback on CRM data usage and daily Salesforce operations

Requirements

  • Minimum 2 years of hands-on experience as a Salesforce user, with deep familiarity in CRM management and navigation
  • Expertise in lead and opportunity tracking within Salesforce
  • Proficient in generating, customizing, and interpreting Salesforce reports and dashboards
  • Strong attention to detail with a commitment to maintaining data quality and accuracy
  • Excellent written and verbal communication skills, with the ability to document processes and share knowledge clearly
  • Effective team collaborator, eager to support colleagues and contribute to group success
  • Solid problem-solving skills and a proactive approach to identifying and resolving CRM issues

Nice to have

  • Experience supporting AI training projects or data annotation within Salesforce environments
  • Background in customer data management or CRM operations for technology-driven teams

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