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Randstad Digital is currently partnering with a premier public financial institution dedicated to driving economic growth and corporate innovation across Quebec. Our client is executing a historic, large-scale digital transformation of their enterprise CRM ecosystem (encompassing Sales, Service, and Experience Cloud). To support this monumental initiative, we are seeking three top-tier tech professionals to join an agile, highly sophisticated operations team: Salesforce UI/UX Specialist: Focused on crafting seamless, highly collaborative digital customer portals.
Job Responsibility
Collaborate within an agile framework to optimize an enterprise-level platform servicing thousands of internal users and external portal registrants
Design and deploy advanced functionalities, including automated lead and case management (Web-to-Lead, Email-to-Case), Outlook integrations, and complex data warehouse connectivity
For UI/UX: Map user journeys and build intuitive portal interfaces, specifically supporting modules for financial programs and ESG initiatives
Requirements
Proven expertise within the Salesforce ecosystem (specifically Sales, Service, or Experience Cloud)
Familiarity with modern development and deployment methodologies (VSCode, Git, Azure DevOps, Gearset)
Strong collaborative skills to sync seamlessly with an established, high-performing internal operations squad
Ability to occasionally travel to regional corporate offices (Quebec City) if required
Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written)
What we offer
Modern Workspace: Conveniently located in the heart of Downtown Montreal
Flexible Hybrid Model: 3 days on-site (collaboration anchor days on Mondays and Tuesdays, with a flexible third day) and 2 days remote
State-of-the-Art Ecosystem: Work within a highly mature, structured DevOps environment with automated deployment pipelines
High-Impact Projects: Play a vital role in a major digital evolution influencing the economic landscape of the province