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Salesforce Technical Specialist

Spain, Madrid · Job Posted March 04, 2026
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Job Description

You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in app messages). You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art. You will support the team with the technical set up of campaigns and user journeys in Salesforce Marketing Cloud. You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.

Job Responsibility

  • Manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in app messages)
  • continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art
  • support the team with the technical set up of campaigns and user journeys in Salesforce Marketing Cloud
  • ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable
  • be owner of the weekly/monthly reporting and ad hoc deep dives

Requirements

  • 2-3 years experience working in Digital Marketing and CRM
  • experience working with Salesforce Marketing Cloud
  • knowledge of SQL, AMPScript, and other programming languages
  • ability to leverage consumer behavioral, lifestyle, transactional, and demographic data to deliver relevant marketing insights
  • commercially savvy, analytical and data-driven
  • experience in A/B testing and dynamic templates
  • organized, responsible and proactive person
  • ability to optimize, prioritize and organize time
  • ability to carry out a high pace of work
  • able to communicate in English in a fluent way
  • know how to potentiate the team-work and keep everyone in the team motivated

What we offer

  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Madrid, with possible travel across our markets
  • Home office friendly and flexible schedule
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with!
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
  • English and Spanish Lessons
  • Gympass (Wellhub) Membership
  • We have free food, drink and fruit at the office!
  • Possibility to receive in advance part of your salary by Payflow

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