Salesforce Technical Analyst Job at Robert Half (Fort Washington)

Salesforce Technical Analyst

Develops technical documentation, designs, analyzes, tests, provides end user su...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

1 year of college-level coursework in system requirements design and interpretation and/or support of production systems (Lev 1)
3 years of experience in computer technology and/or information systems (Lev 2 – 4)
2 years of experience in data analysis, data management and integration, extracting and analysis reporting. (Lev 2-4)
High-School Diploma or GED in general field of study (All Levels)

Job Responsibility

Develops technical documentation, designs, analyzes, tests, provides end user support and training for new applications and data structures
and provides post-implementation review for systems and reporting to support customers and management.
Track and resolve basic or routine processing problems, coordinating with all areas.
Research, analyze, track and resolve basic production problems.
Develop business objectives, processing requirements, and technical specifications.
Analyze files and map data from one system to another.
Responsible for production cycles, solving production incidents and notification of problems.
Write SQL queries needed for production support.
Develop basic test data.
Process test files and analyze test results.

Fulltime

Salesforce Business Analyst

Location: 100% Remote

Location

United States

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

3+ years professional experience
Bachelor’s Degree required
Must be able to obtain and maintain a Secret security clearance
United States Citizenship required
Salesforce Certified Associate certification
Salesforce Certified Business Analyst certification
Salesforce experience working as a Business Analyst
Expertise in eliciting and defining requirements and managing user stories, functional requirements, requirements analysis and acceptance criteria
Experience in translating requirements into viable concept design solutions
Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams

Job Responsibility

Collaborates with stakeholders to elicit requirements, business process and operational scenarios
Design Business Processes by analyzing stakeholder requirements, construct business process models, workflow charts and diagrams, evaluate system capabilities, and write specifications/user stories
Facilitate Stakeholder Engagement – Conduct discovery sessions, workshops, and interviews to align business needs with technology solutions
Translate Business Needs into Solutions – Bridge the gap between business users and technical teams by defining clear, scalable solutions
Support requirements decomposition into user stories in an Agile Development lifecycle
Facilitate the creation of functional and technical diagrams and related artifacts
Write Clear & Actionable User Stories – Craft well-defined user stories, including acceptance criteria, to support Agile development
Analyze & Improve Workflows – Assess existing processes, identify inefficiencies, and propose improvements
Configure Systems for Prototyping – Set up basic configurations, such as fields, page layouts, and workflows, to validate business needs
Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements

Salesforce Support Analyst

As a Salesforce Support Analyst at Daxko, you will play a key role in ensuring o...

Location

United States , Birmingham, Alabama

Salary:

44000.00 - 66000.00 USD / Year

Daxko

Expiration Date

Until further notice

Requirements

Solid understanding of Salesforce data relationships (objects, fields, lookups, ownership)
Strong analytical and troubleshooting skills
Excellent communication skills and the ability to translate technical concepts to non-technical users
High attention to detail when working with data or making administrative updates
Customer-first mindset with the ability to manage multiple requests and prioritize effectively
Ability to collaborate across diverse teams (Sales, Marketing, Customer Success, Finance, etc.)
Bachelor’s degree in Business Administration or equivalent experience
Experience with Sales Cloud, Service Cloud, and/or Experience Cloud
Hands-on experience with Salesforce Flows (building, debugging, or troubleshooting)
Experience with Microsoft 365

Job Responsibility

Serve as the first point of contact for Salesforce support, monitoring and triaging incoming tickets
Troubleshoot user issues involving records, reports, dashboards, automations, and access
Investigate data or process errors, resolve what you can, and collaborate with senior admins/developers on complex issues
Perform user administration tasks (profiles, roles, permissions, new user setup, deactivation, etc.)
Maintain and improve reports, dashboards, list views, and filters to ensure data accuracy and usability
Make configuration updates (picklist changes, field updates, page layout modifications) with guidance from senior team members
Assist with data management tasks such as imports, exports, and deduplication
Document common support issues, FAQs, and resolution steps to improve internal knowledge sharing
Participate in regression and user acceptance testing during new releases or enhancements
Collaborate with the Business Systems team to identify recurring issues and recommend improvements

What we offer

Flexible paid time off
Affordable health, dental, and vision insurance options
Monthly fitness reimbursement
401(k) matching
New-Parent Paid Leave
Casual work environments
Remote work

Fulltime

Salesforce Technical Team Lead

The role of Technical Lead ensures that HammondCare’s internal Platforms team ha...

Location

Australia , St Leonards

Salary:

Not provided

HammondCare

Expiration Date

Until further notice

Requirements

Minimum 7+ years technical delivery of Salesforce Support and/or Agile delivery of Salesforce implementation projects
Tertiary qualifications in information systems or the equivalent work experience, with a minimum of 7 years in an information systems discipline role
Demonstrated experience managing, coaching and mentoring a team
High level communication and interpersonal skills, able to rapidly decern technical solution options and clarify risks and opportunities to stakeholders up to the management team
Special expertise in leading and communicating with technical resources
Minimum Salesforce Platform App Builder, Salesforce Developer 1 Certificate, with further certification highly regarded
Significant practical experience in Salesforce development, and clear understanding of Salesforce object models and technical solution options, with a focus on best practice solutions
Business Analytics skills such as running discovery workshops, eliciting requirements, mapping/mining business processes, training users and preparing project and training documentation
Practical knowledge of the development lifecycle and develops processes
Strong planning and organising skills with the ability to priorities tasks to meet deadlines

Job Responsibility

Manage the Platforms Support Team as the direct report manager, supporting, coaching and mentoring your team with their professional development goals. This role will work closely with the Product Owner/s and Senior Solution Architect
Oversee the support process, managing rosters and escalations, regulating the triage of incoming tickets, working to preventing duplicate entries in Jira. This role will work to continually improve response and defect resolution time
Oversight and escalation point for technical support for the platform team applications, monitoring work on technical tasks in liaison with Solution Architects to ensure sprint items are completed to a high standard, following Salesforce Well-Architected best practices
Working with the product owner and solution architects to form development sprints, and to assign out work to platform team members for technical development, peer review, quality testing, user acceptance testing, and release
Identify risks, raise them to the Platform Manager when required and work together with the Senior Solution Architect and Product Owner/s to form contingency plans to meet business delivery deadlines, mitigate risks and prevent potential incidents occurring
Support the Product Owner/s and Business Analysts to review and prioritise backlog items, especially ensuring that key information is captured in triage by the support team for emerging issues and stories identify by the business via support tickets, leveraging resource from the support team to assist with requirement gathering and other business analysis tasks where possible
Work to improve communications with other business support teams, IT teams, business subject matter experts, super users and stakeholders
fostering and supporting the relationships and the sharing of information to improve user experience and engagement. Form regular communication channels with key teams and personnel
Contribute to the technical management of the Platform, including participating in solution design, release management, exception handling, peer review, technical development and support of the platforms wherever needed, being ready to roll-up-your sleeves and get tasks done alongside the team when resources are stretched
Be ready to present and report on technology work being undertaken to governance teams and the business. Provide technical expertise during sessions when engaging with stakeholders from across the organisation

What we offer

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options, including hybrid arrangements
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family.
Health & Wellbeing programmes
Reward & Recognition programmes
Referral bonuses
Career and professional development opportunities

Fulltime

Salesforce Business Analyst – OMS

Perfaware is looking for a skilled OMS Business Analyst with recent experience o...

Location

United States

Salary:

Not provided

Perfaware

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience as a Business Analyst with at least 1 year focused on Salesforce OMS and inventory solutions
Strong understanding of Salesforce OMS capabilities such as order lifecycle management, sourcing and allocation rules, and omnichannel inventory concepts
Experience with Salesforce platform configuration including Process Builder, Flow, Reports, and Dashboards
Familiarity with integration patterns involving REST/SOAP APIs and middleware platforms like MuleSoft, Boomi or Kafka
Excellent communication and stakeholder management skills to translate business needs into technical requirements
Bachelor’s degree in Supply Chain Management, Information Systems, Computer Science, or a related field

Job Responsibility

Lead discovery sessions to gather and analyze business requirements related to order management, fulfillment, and inventory across omnichannel environments
Document detailed functional and non-functional requirements for Salesforce OMS configurations and integrations
Collaborate closely with Salesforce architects, leads, and business stakeholders to design scalable OMS solutions aligned with business goals
Define user stories and acceptance criteria for Salesforce OMS features including order orchestration, sourcing rules, and inventory reservations
Facilitate workshops and meetings to align cross-functional teams on OMS processes such as Available-to-Promise (ATP), ship-from-store, and returns management
Support testing activities including creating test cases, coordinating User Acceptance Testing (UAT), and assisting with issue resolution during Salesforce OMS deployments
Analyze order and inventory data to identify process improvement opportunities and recommend automation using Salesforce Flow and analytics tools
Maintain clear and up-to-date process documentation, including as-is and to-be workflows for omnichannel order fulfillment

What we offer

Complete and competitive benefits
Collaborative work environment
Competitive compensation
Generous work/life opportunities
Outstanding benefits package that includes paid time off plus holidays
Eligibility for several rewards and recognition programs, including billable bonus opportunities

Fulltime

Salesforce Analyst

Join our Salesforce team and contribute to building scalable, user-friendly solu...

Location

Spain , Madrid

Salary:

Not provided

InStaff

Expiration Date

Until further notice

Requirements

1-2 years of experience working with Salesforce in an admin, analyst, or functional capacity
Confident working in a declarative-first environment, choosing the right tool for each task
Strong communication skills - able to explain technical concepts clearly to both technical and non-technical stakeholders
Fast learner, curious mindset, and comfortable working in a fast-paced, cross-functional environment
Fluency in English (written and spoken) is a must

Job Responsibility

Support the development and customization of Salesforce solutions using Apex, LWC, Flows, and other platform tools
Collaborate with product owners and admins to understand business requirements and translate them into effective technical solutions
Prioritize declarative tools (Flows, Validation Rules, Approval Processes) where appropriate, escalating to code when needed
Participate in QA, testing in the sandbox, and deployment processes
Help ensure the health, scalability, and documentation of the platform by following internal best practices

What we offer

competitive pay
meaningful benefits
the opportunity to shape what work looks like for millions around the globe

Fulltime

Business Systems Analyst - Salesforce & GTM Systems

Addepar is seeking a Business Analyst, GTM Systems to partner closely with Sales...

Location

United States , Salt Lake City

Salary:

115000.00 - 173000.00 USD / Year

Addepar

Expiration Date

Until further notice

Requirements

5+ years as a Business Analyst or similar role supporting GTM organizations
Experience in financial services, investment technology, or enterprise SaaS strongly preferred
Proven hands-on experience with Salesforce administration/configuration and deep knowledge of Sales Cloud and Service Cloud
Exposure to complementary GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, NetSuite, or equivalent
Strong business process mapping skills (flowcharts, swimlanes, RACI) with a track record of driving measurable improvements
Excellent ability to translate between business and technical stakeholders
Bachelor’s degree in Business, IT, Finance, or related field, or equivalent experience

Job Responsibility

Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support
Collaborate with stakeholders to gather and prioritize business requirements
translate into clear user stories and functional specifications
Leverage hands-on Salesforce experience to design scalable solutions
understand integration points across systems
Analyze Salesforce and related GTM data to uncover trends, measure performance, and deliver actionable recommendations
Partner with Sales Ops, Marketing Ops, and Client Success Ops to ensure GTM system design drives alignment and business outcomes
Contribute to cross-functional initiatives, ensuring projects are delivered on time, on scope, and with measurable business impact

What we offer

bonus
equity
benefits

Fulltime

Business Systems Analyst - Salesforce & GTM Systems

Addepar is seeking a Business Analyst, GTM Systems to partner closely with Sales...

Location

Canada

Salary:

Not provided

Addepar

Expiration Date

Until further notice

Requirements

5+ years as a Business Analyst or similar role supporting GTM organizations
Experience in financial services, investment technology, or enterprise SaaS strongly preferred
Proven hands-on experience with Salesforce administration/configuration
Deep knowledge of Sales Cloud and Service Cloud
Exposure to complementary GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, NetSuite, or equivalent
Strong business process mapping skills (flowcharts, swimlanes, RACI)
Excellent communication and translation skills between business and technical stakeholders
Bachelor’s degree in Business, IT, Finance, or related field, or equivalent experience

Job Responsibility

Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support
Collaborate with stakeholders to gather and prioritize business requirements
Translate requirements into clear user stories and functional specifications
Leverage Salesforce experience to design scalable solutions
Analyze Salesforce and related GTM data to uncover trends and deliver actionable recommendations
Partner with Sales Ops, Marketing Ops, and Client Success Ops
Contribute to cross-functional initiatives, ensuring projects are delivered on time and with measurable business impact

What we offer

Reasonable accommodation for individuals with disabilities
Equal opportunity employer promoting diverse ideas and inclusive environment

Fulltime

Salesforce Technical Analyst

Robert Half

Location:
United States , Fort Washington

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 30, 2025

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Salesforce Technical Analyst

Robert Half

Location:United States , Fort Washington

Category:IT - Administration

Contract Type:Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:April 30, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , Fort Washington

Category:
IT - Administration

Contract Type:
Contract work

Job Posted:
April 30, 2025