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Salesforce Tech Lead - Sales and Service

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Zelis

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Location:
United States , Plano

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Contract Type:
Not provided

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Salary:

127000.00 - 169000.00 USD / Year

Job Description:

As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business—translating strategic goals into scalable, high-performing technology solutions. You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready. This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You’ll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology.

Job Responsibility:

  • Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability
  • Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs—balancing custom development with native platform capabilities
  • Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals
  • Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support
  • Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards
  • Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning
  • Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience
  • Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations
  • Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate

Requirements:

  • 7+ years of experience in software engineering
  • at least 3 years focused on Salesforce development and architecture
  • proven experience leading Salesforce implementations for Sales Cloud or Service Cloud
  • strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs
  • experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies
  • excellent communication and stakeholder management skills

Nice to have:

Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect)

What we offer:
  • 401k plan with employer match
  • flexible paid time off
  • holidays
  • parental leaves
  • life and disability insurance
  • health benefits including medical, dental, vision, and prescription drug coverage

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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