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Salesforce Tech Lead - Data & AI

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Zelis

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Location:
United States , Boston

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Contract Type:
Not provided

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Salary:

127000.00 - 169000.00 USD / Year

Job Description:

We are seeking a visionary and hands-on Senior Engineer / Tech Lead to lead the design and delivery of intelligent, data-driven solutions across our Salesforce ecosystem. This role will serve as a critical design authority within the Enterprise Applications team, driving innovation through Salesforce Data Cloud, AI/ML capabilities, and the deployment of autonomous agents such as Agentforce. You will be responsible for architecting and building intelligent applications that leverage real-time and historical Salesforce data, integrate with enterprise data platforms, and apply AI to enhance automation, personalization, and decision-making. As a trusted partner to the business, you’ll work closely with stakeholders to translate strategic goals into scalable, secure, and high-impact technical solutions. This role requires deep technical expertise in Salesforce, data engineering, and AI/ML, along with the ability to lead cross-functional teams and influence enterprise architecture decisions.

Job Responsibility:

  • Design and develop intelligent solutions using Salesforce Data Cloud to unify, activate, and analyze customer data across channels
  • Lead the deployment and orchestration of autonomous agents, such as Agentforce, to automate workflows, enhance user experiences, and drive operational efficiency
  • Architect AI/ML-enabled features within Salesforce, including predictive analytics, intelligent routing, and generative AI applications
  • Build scalable data pipelines and APIs to support real-time and batch data flows between Salesforce and other enterprise systems
  • Collaborate with data scientists and analysts to operationalize models within Salesforce workflows and ensure business impact
  • Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support
  • Ensure data governance, security, and compliance across all integrations and AI applications
  • Establish and enforce engineering best practices, including CI/CD, testing, documentation, and performance optimization
  • Mentor junior engineers and foster a culture of innovation and technical excellence
  • Stay current with Salesforce platform updates, AI/ML trends, and data technologies to inform roadmap and strategy

Requirements:

  • 7+ years of experience in software engineering, with a strong focus on Salesforce and data-intensive applications
  • Proven experience integrating Salesforce with enterprise data platforms and building AI/ML-enabled features
  • Hands-on experience with Salesforce Data Cloud and agent frameworks like Agentforce
  • Proficiency in Apex, Lightning Components, Salesforce APIs, and data engineering tools
  • Experience with AI/ML platforms (e.g., Azure ML, AWS SageMaker, Einstein AI) and model deployment strategies
  • Strong understanding of data architecture, governance, and security
  • Excellent communication and stakeholder management skills

Nice to have:

Salesforce certifications and experience with Einstein AI are a plus

What we offer:
  • 401k plan with employer match
  • flexible paid time off
  • holidays
  • parental leaves
  • life and disability insurance
  • health benefits including medical, dental, vision, and prescription drug coverage

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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