Salesforce System Engineer

• Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions
• Define data models, object relationships, sharing rules, and platform integration patterns
• Ensure alignment between business goals, product roadmaps, and scalable system architecture
• Translate functional requirements into robust technical designs and declarative solutions
• Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions
• Review and guide Apex code and Lightning component development (via internal or external developers)
• Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft)
• Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems
• Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles
• Support change control processes including sandbox management, deployment automation, and documentation
• Identify and resolve deployment risks and cross-environment dependencies
• Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements
• Partner with IT Security and Compliance to implement appropriate encryption, access controls, and audit logging
• Create technical documentation for configurations, data models, and integrations
• Mentor admins or junior engineers, and support troubleshooting as a Tier 3 resource for Salesforce issues

• Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience
• 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect
• 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments
• Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred
• Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)
• Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads
• Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)
• Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling
• Experience in designing and optimizing data models for both B2B and B2C use cases
• Strong working knowledge of HIPAA and data privacy standards
• Strong systems thinking, documentation skills, and the ability to break down complex requirements
• Ability to collaborate effectively with business users, architects, and technical partners
• Comfortable in fast-paced environments where flexibility and initiative are key
• Proven track record managing cross-functional projects and facilitating workshops or requirement sessions
• Comfortable working in Agile environments and using tools like Jira or Aha! for backlog and roadmap management

Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred

• 401k plan with a 6% company match and 100% immediate vesting
• Capped out-of-pocket insulin costs and GLP-1 coverage across all plans
• Multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions
• Vision and dental plans
• Employer-paid short-term disability
• Voluntary options like accident and pet insurance
• Flexible PTO
• Generous paid holidays