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We are seeking a skilled Salesforce System Administrator to manage and optimize our Salesforce environments, ensuring seamless functionality to support reporting, compliance, and business operations. This role requires strong technical expertise, problem-solving skills, and a focus on delivering an excellent end-user experience.
Job Responsibility:
Design and help shape a future-proof GTM technology architecture, including evaluating new tools, leveraging AI automation, and ensuring scalability across revenue systems
Support the broader Salesforce ecosystem - ensuring GTM tools and integrations (Hubspot, Sales engagement tools, etc.) are fully optimized and aligned with business processes
Manage Salesforce environments, including system updates, enhancements, and new functionalities to support business reporting and compliance
Collaborate with stakeholders to gather business requirements and translate them into scalable technical solutions
Customize and optimize Salesforce Sales Cloud to meet evolving business needs
Maintain and update comprehensive documentation on Salesforce processes and compliance controls
Conduct post-implementation reviews of Salesforce configurations and user roles to ensure compliance
Troubleshoot and resolve issues related to Salesforce applications and integrations
Ensure data integrity and security within the Salesforce platform
Provide technical support and training to end-users
Manage integrations and installed packages, including HubSpot, Chargebee, Zendesk, and Gong
Oversee duplicate management, data loads, and automation enhancements
Continuously improve automation workflows and processes
Maintain a strong focus on optimizing the end-user experience
Requirements:
Minimum of 5 years as a Salesforce Administrator
Salesforce Admin Certification preferred
Strong understanding of Salesforce Sales Cloud, data management, and automation best practices
Experience with third-party integrations and installed packages
Excellent problem-solving and troubleshooting skills
Ability to work cross-functionally with stakeholders to translate business needs into technical solutions
What we offer:
Flexibility of remote work
Competitive base salaries
Generous Paid Time Off
Paid maternity, parental bonding, and medical leave
Comprehensive health benefits (Medical, Dental, Vision, Prescription)
Free, confidential counseling through BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Life and Accidental Death & Dismemberment (AD&D) Insurance
Wellness allowance up to $60/month
$300 home office setup bonus after one year of employment
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