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The Salesforce Solution Architect role involves leading the design of comprehensive Salesforce solutions across various clouds, ensuring they meet client needs and adhere to best practices. Candidates should have proven experience in Salesforce architecture, strong stakeholder management skills, and the ability to engage in presales activities. Salesforce certifications are highly desirable. This position requires a minimum of 5 years of experience, with a focus on delivering high-quality solutions and maintaining technical integrity.
Job Responsibility:
Lead the design of end-to-end Salesforce solutions across multiple clouds (e.g., Sales, Service, Experience, Data)
Translate business requirements into scalable, secure, and high-performing architectures
Ensure alignment with client enterprise architecture and industry best practices
Apply industry knowledge to shape relevant, outcome-driven solutions
Design solutions that leverage the full breadth of the Salesforce platform and ecosystem
Balance standard platform capabilities with tailored extensions where appropriate
Support presales activities including discovery, solutioning, and proposal development
Contribute to effort estimation, commercials, and solution storytelling
Present solutions confidently to client stakeholders
Provide architectural guidance and governance throughout delivery
Ensure solutions are implemented as designed and meet quality standards
Act as a key escalation point for design-related challenges
Define integration approaches across Salesforce and enterprise systems
Ensure robust data models, data flows, and governance are in place
Collaborate with Technical Architects on complex integration patterns
Work closely with Technology & Engineering, Delivery, and Industry teams
Ensure alignment between business requirements, architecture, and delivery execution
Contribute to a unified and consistent approach across engagements
Build strong relationships with client stakeholders, acting as a trusted advisor
Facilitate workshops, design sessions, and architecture reviews
Provide strategic guidance on Salesforce adoption and roadmap
Contribute to development of reusable assets, accelerators, and best practices
Stay current with Salesforce releases, capabilities, and industry trends
Support knowledge sharing and mentoring within the team
Requirements:
Proven experience as a Salesforce Solution Architect within a consulting or enterprise environment
Strong expertise across Salesforce platform and multi-cloud solutions (e.g., Sales, Service, Experience, Agentforce Data Cloud)
Experience delivering end-to-end solutions across complex transformation programmes
Solid understanding of integration patterns, data architecture, and enterprise systems
Experience supporting presales, solution shaping, and client presentations
Ability to balance business requirements with technical constraints and platform capabilities
Strong stakeholder management skills, with the ability to engage effectively with business and technical audiences
Salesforce certifications (e.g., Application Architect / System Architect) highly desirable
Excellent communication, problem-solving, and collaboration skills
Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.