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Responsible for designing scalable, secure architecture within Salesforce Life Sciences Cloud to support the Patient Central CRM vision (in close collaboration and alignment with customer Solution Architect, Integration SME and IT Security)
Design end-to-end architecture and workflows in Salesforce
Collaborate with customer Solution Architect and IT Security to ensure compliance, scalability, and security (HIPAA, GDPR)
Recommend design options for CTI integration, data ingestion (file feed)
Define strategies for handling patient consent, preferences, and notification overrides
Provide architectural oversight for integration of communication templates, scheduling logic, and kit work order tracking
Collaborate with Technical Architect on technical feasibility and platform constraints
Participate in data mapping and process modelling for ingestion flows and visit schedules
Design notification and reminder engine architecture within Patient Central
Ensure adherence to the coding standards and best practices by the development team for the program
Validate architecture for AI-readiness for future enhancements
Requirements:
Minimum 10+ years of development experience on the Salesforce platform
Experience in salesforce Implementation for a Healthcare/Life science customer
Experience in Health cloud/ Life Science Cloud implementation
Minimum 5 + years’ experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, Sap etc.
Participation in each phase of full Salesforce.com lifecycle implementations
In-depth understanding of the capabilities and constraints of the Salesforce
Understands web services and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com
Experienced in defining systems strategy and requirements, designing and prototyping, planning testing, and supporting training efforts
Experience in Salesforce environment strategy and DevOps process
Exposure to DevOps and CI/CD tool and best practices