Salesforce Solution Architect (Agentforce) Job at NTT DATA (Toronto)

Salesforce Solution Architect (Data Cloud & AI)

We are seeking an accomplished Salesforce Solution Architect with 7+ years of ex...

Location

Salary:

Not provided

Itransition

Expiration Date

Until further notice

Requirements

7+ years of relevant Salesforce experience, with a strong track record in solution architecture
Deep understanding of integration options and the ability to recommend optimal integration approaches for diverse business scenarios
Strong command of out-of-the-box features and licensing frameworks, with the ability to advise on licensing matters
Expertise in Salesforce Data Cloud (ingestion, harmonization, unification, and activation)
Hands-on experience or deep conceptual knowledge of Agentforce implementations, Einstein Copilot/Prompt Builder, and the latest AI features
Proven ability to design and deliver high-level architectural solutions that leverage native features, integration capabilities, and new technologies
The ability to engage collaboratively with technical and business teams to ensure solutions meet strategic objectives and operational requirements
English skills sufficient for leading technical and architectural discussions with stakeholders

What we offer

Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
English courses online
Corporate parties and events for employees and their children
Gym membership compensation, corporate sport competitions (cybersport included)
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate

Salesforce Solution Architect

The Salesforce Solution Architect role involves leading the design of comprehens...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience as a Salesforce Solution Architect within a consulting or enterprise environment
Strong expertise across Salesforce platform and multi-cloud solutions (e.g., Sales, Service, Experience, Agentforce Data Cloud)
Experience delivering end-to-end solutions across complex transformation programmes
Solid understanding of integration patterns, data architecture, and enterprise systems
Experience supporting presales, solution shaping, and client presentations
Ability to balance business requirements with technical constraints and platform capabilities
Strong stakeholder management skills, with the ability to engage effectively with business and technical audiences
Salesforce certifications (e.g., Application Architect / System Architect) highly desirable
Excellent communication, problem-solving, and collaboration skills
Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.

Job Responsibility

Lead the design of end-to-end Salesforce solutions across multiple clouds (e.g., Sales, Service, Experience, Data)
Translate business requirements into scalable, secure, and high-performing architectures
Ensure alignment with client enterprise architecture and industry best practices
Apply industry knowledge to shape relevant, outcome-driven solutions
Design solutions that leverage the full breadth of the Salesforce platform and ecosystem
Balance standard platform capabilities with tailored extensions where appropriate
Support presales activities including discovery, solutioning, and proposal development
Contribute to effort estimation, commercials, and solution storytelling
Present solutions confidently to client stakeholders
Provide architectural guidance and governance throughout delivery

Fulltime

Salesforce Agentforce Technical Lead

Lead the design, architecture, development, and deployment of Salesforce Agentfo...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

7+ years of Salesforce implementation and development experience
2+ years of experience leading Salesforce technical teams and enterprise implementations
Experience delivering multiple end-to-end Salesforce projects in a Technical Lead or Senior Developer capacity
Salesforce Platform Developer I Certification
Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, Copilot Actions, and Generative AI capabilities
Strong expertise in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce platform architecture
Experience designing enterprise-grade integrations using REST APIs, Platform Events, Middleware, and External Services
Strong understanding of Salesforce security architecture including Profiles, Roles, Permission Sets, Sharing Rules, and Data Governance
Experience with Data Cloud, CRM Analytics, and AI-driven customer engagement solutions
Ability to lead technical discussions, perform solution reviews, and provide architectural recommendations

Job Responsibility

Lead the design, architecture, development, and deployment of Salesforce Agentforce and AI-powered solutions across enterprise implementations
Drive solution architecture for Agentforce, Einstein AI, Prompt Builder, Agent Builder, Data Cloud, and Salesforce platform capabilities
Collaborate with business stakeholders, solution architects, and product owners to gather requirements and translate them into scalable technical solutions
Provide technical leadership and guidance to development teams on Salesforce best practices, coding standards, design patterns, and AI implementation strategies
Design and develop custom Agentforce agents, topics, actions, prompts, conversation flows, and intelligent automation solutions
Lead the development of Apex classes, Lightning Web Components (LWC), Flows, integrations, and reusable framework components
Review technical designs, code, and configurations to ensure scalability, performance, security, and maintainability
Define integration strategies between Agentforce, Salesforce Clouds, Data Cloud, and external enterprise applications
Ensure AI governance, security, compliance, and responsible AI practices are incorporated into all Agentforce implementations
Manage technical risks, dependencies, and issue resolution while ensuring adherence to project timelines and quality standards

Fulltime

Salesforce Agentforce Technical Consultant

As part of our continuous growth, we are seeking a skilled Agentforce Technical ...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3–5+ years Salesforce platform development experience
Experience with Apex, LWC, and Salesforce automation tools
Exposure to Agentforce, Einstein, AI automation, or conversational solutions
Strong understanding of data modelling and integration patterns
Experience working in Agile delivery environments
Strong problem-solving and analytical mindset
Salesforce Platform Developer I (required)
Platform Developer II (desirable)
Salesforce AI / Agentforce certifications (where applicable)
Additional cloud certifications (Sales, Service, Experience) beneficial

Job Responsibility

Design and configure Agentforce agents aligned to business use cases
Build AI-driven workflows using Flow, Apex, and orchestration tools
Implement conversational and automation capabilities across Sales and Service use cases
Configure prompts, grounding strategies, guardrails, and agent behaviours
Support testing, optimisation, and monitoring of AI agent performance
Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
Build integrations using REST/SOAP APIs and event-driven patterns
Ensure scalability, performance, and adherence to platform limits
Support CI/CD pipelines and version control best practices
Collaborate with Solution Architects and Technical Leads on solution design

Fulltime

Senior Salesforce Agentforce Developer

We are looking for a Senior Salesforce Agentforce Developer with strong hands-on...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong understanding of Salesforce Agentforce and overall Salesforce platform capabilities including familiarity with Salesforce CPQ object model and features
Strong hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud
Proficiency in Apex, SOQL, SOSL, Lightning Web Components, Flows, and Salesforce security model
Experience with Salesforce integrations and API-based development
Good understanding of data modeling, sharing rules, roles, profiles, permission sets, and platform limits
Understanding or hands-on experience with Salesforce CPQ
Experience working in Agile delivery environments
Strong problem-solving, communication, and stakeholder management skills
Able to work independently on complex Salesforce enhancements and integrations

Job Responsibility

Design, develop, and implement scalable solutions on the Salesforce platform with a focus on Agentforce capabilities
Collaborate with business stakeholders, architects, admins, and developers to translate requirements into technical solutions
Build and customize solutions across Sales Cloud, CPQ, Service Cloud, and Experience Cloud
Develop Apex, Lightning Web Components, Aura Components, Flows, integrations, and custom APIs as needed
Support agent productivity improvements through intelligent automation, guided workflows, and AI-powered customer/service experiences
Configure and enhance case management, lead management, opportunity management, knowledge, communities/portals, and related Salesforce features
Integrate Salesforce with third-party systems using REST/SOAP APIs, middleware, and platform events
Ensure best practices for security, scalability, performance, testing, and deployment
Participate in code reviews, technical design discussions, release planning, and production support

Fulltime

Principal Solution Architect

We’re looking for a “solution-minded” Senior Business Systems Analyst and produc...

Location

United Kingdom

Salary:

Not provided

8x8

Expiration Date

Until further notice

Requirements

Minimum 10+ years of experience as a business systems analyst on the Salesforce platform
Minimum 5+ years of experience in Sales Cloud, CPQ, and Experience Cloud
Experience of Salesforce Industries Clouds especially in Communication cloud
Deep knowledge and experience in implementing Sales Processes and Pipeline management such as lead management, account management, opportunity management, Territory Management, Quote & Forecasting, etc.
Strong understanding and hands-on experience with Salesforce configuration, Flows, validation rules, etc.
Strong Knowledge of Einstein, Prompt Builder, and Agentforce
Good understanding of Einstein Analytics
Excellent problem-solving skills
Proven ability to achieve challenging goals and objectives
Strong communication skills - verbal, written, and listening

Job Responsibility

Responsible for Lead to Quote architecture, preparing roadmaps, business systems analysis, building proof of concepts, and developing scalable and flexible solution architectures
Demonstrate expertise in Salesforce Communications Cloud modules like ESM, EPC, IOM, Omniscrpts etc.
Collaborate with cross-functional teams to identify and document business requirements
Design and develop comprehensive Salesforce solutions that address complex business challenges
Manage end-to-end Salesforce configuration, customization, and integration projects
Conduct thorough gap analysis and develop innovative solutions to meet business needs
Create and maintain technical documentation, process flows, and system diagrams
Develop and deliver training materials and conduct training sessions for users
Monitor system performance and recommend continuous improvement strategies
Build POCs and demonstrate to stakeholders the new salesforce feature releases

Fulltime

Sfdc Solution Architect

We are seeking a seasoned SFDC Solution Architect to design, implement, optimize...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10+ years of overall experience
5+ years as a Solution Analyst or in a similar technical/analytical role
Bachelor’s or Master’s degree in Engineering, Technology, Computer Science, or a related field - or equivalent professional experience
Strong understanding of large enterprise systems, CRMs, ticketing/bug‑tracking tools, and collaboration platforms
Expertise in data modelling, database design, data mining, and segmentation techniques
Experience with reporting tools, databases, and related programming skills
Proficiency in statistics, data analysis, and research methodologies
Strong cross‑functional collaboration skills
High attention to detail and accuracy
Creative problem‑solver

Job Responsibility

Work with Salesforce Service Cloud, Experience Cloud, Data Cloud, Agentforce, Einstein AI, Lightning Flows, and Apex (classes, triggers, and integrations) to deliver scalable support and customer experience solutions
Design and define end‑to‑end solutions on the Salesforce platform and integrations with external systems
Bring strong understanding of CRM, ticketing, messaging, collaboration, telephony, chatbot, and RPA systems
Drive digital transformation of support ecosystems by aligning business, operations, and technology
Assess technology trends, evaluate tech stacks, and architect solutions that meet evolving business needs
Lead and deliver full‑cycle technology projects from discovery through deployment
Architect solutions for self‑service, automation, personalization, proactive support, and seamless omnichannel experiences
Lead process improvement and re‑engineering initiatives to enhance system and operational efficiency
Identify new opportunities for process and platform optimization
Improve adoption and effective use of deployed tools and technologies

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Senior Salesforce Business Architect (Sales Cloud) Quill

We're seeking a Senior Salesforce Business Architect to serve as a strategic par...

Location

United States , Lincolnshire

Salary:

107000.00 - 147000.00 USD / Year

Staples Promotional Products

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business, Information Systems, Computer Science, or related field or equivalent work experience
7+ years of hands-on Salesforce platform experience, including configuration, design, or architecture
5+ years of experience with Salesforce Sales Cloud in a B2B sales environment
Previous experience as a Salesforce developer, engineer, or technical architect, with the ability to effectively guide and partner with engineering teams

Job Responsibility

Partner with Sales leadership, Product, and Engineering teams to define business needs and translate them into scalable Salesforce solutions
Analyze existing sales workflows to identify inefficiencies and opportunities for optimization (e.g., pipeline management, seller productivity, user experience improvements)
Lead solution definition including process design, business requirements, and user journey mapping
Architect Salesforce Sales Cloud enhancements that improve usability, reporting, and revenue outcomes
Guide engineering teams on system architecture, integrations, and data models without direct coding responsibility
Support proof-of-concept initiatives to validate new tools, capabilities, and approaches
Drive adoption of new features including automation, AI (e.g., Agentforce), and advanced analytics capabilities
Serve as a liaison between business and technical teams to ensure alignment on priorities, timelines, and outcomes
Identify and introduce leading practices and emerging technologies to evolve sales capabilities
Contribute to development of business and technical standards, frameworks, and governance models

What we offer

Competitive base salary + bonus on eligible positions
22 days plus 7 major holidays and 1 floating holiday
Company match 401(k) plan
Online and retail discounts
Physical and mental health wellness programs
Daycare, cafeteria, fitness center, and coffee shop at our HQ
Inclusive culture with associate-led Business Resource Groups

Fulltime

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Salesforce Solution Architect (Agentforce)

Job Description

Job Responsibility

Requirements

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