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NTT DATA Logo NTT DATA · Consulting

Salesforce Senior Functional Consultant

Australia, Sydney · Job Posted February 16, 2026
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Job Description

The Senior Salesforce Functional Consultant role at NTT DATA involves delivering high-quality solutions and driving business transformation through the Salesforce ecosystem. You will play a key role in shaping end‑to‑end solution design, partnering closely with stakeholders to understand business needs and translate them into scalable Salesforce capabilities.

Job Responsibility

  • Prepare and lead requirements gathering workshops with key stakeholders for small to medium complexity projects
  • Create, own and interpret process maps for small to medium complexity projects / businesses
  • Participate in NTT DATA added value activities outside regular client work
  • Identify and raise potential risks to project and suggest, where possible, mitigation strategies
  • Write epic and user stories, utilizing behavior driven development
  • Configure Salesforce based on user stories
  • Ensure compliance to design standards, perform unit testing, and actively manage assigned tasks to ensure quality completion by or before their due dates
  • Complete mandatory training and maintain certification level
  • Manage and prioritize project backlog for small to medium complexity projects
  • Ensure overall solution design, integrity and completeness for small to medium complexity projects
  • Provide input for solution design for medium to high complexity projects
  • Deliver and maintain key design decision recommendations and formulate options, pros and cons on small to medium complexity projects

Requirements

  • Professional consulting and functional delivery experience within a large-scale enterprise or technology services environment
  • At least 3 – 5 years of experience working with the Salesforce platform
  • 3+ years of experience implementing Salesforce across various use cases
  • Experience working in an Agile project delivery environment
  • Bachelor’s degree or equivalent in business, information systems, technology, or a related discipline

Nice to have

  • Salesforce Certified Platform Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform Developer 1
  • Scaled agile or product delivery certifications advantageous such as SAFe, Product Owner, or Business Analyst accreditations
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