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Flight Centre Brand Logo Flight Centre Brand · IT - Administration

Salesforce Release and Environment Manager

Australia, South Bank · Job Posted January 06, 2026
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Job Description

The Salesforce Release and Environment Manager is responsible for ensuring the stability, quality, and predictability of all Salesforce changes delivered across the organisation. This role governs the end-to-end release lifecycle - from sandbox strategy and environment preparation, through deployment planning, testing coordination, and go-live readiness. It enables the business to deliver enhancements safely and efficiently while reducing production incidents, improving delivery velocity, and strengthening technology governance.

Job Responsibility

  • Own and manage the end-to-end Salesforce release lifecycle across all brands and Salesforce orgs
  • Define and maintain sandbox and environment strategies to support development, testing, and project work
  • Plan, schedule, and coordinate releases, including feature deployments, patch updates, and hotfixes
  • Govern version control, branching strategies, and CI/CD pipelines (e.g., Git, Gearset, Copado, or similar tooling)
  • Ensure deployment readiness, including validation, conflict resolution, quality checks, and dependency alignment
  • Work closely with developers, architects, and admins to prepare metadata and data deployments
  • Coordinate system integration testing, UAT scheduling, and regression testing cycles
  • Maintain a release calendar and communicate upcoming changes to all impacted teams
  • Monitor and minimise production incidents related to releases, driving root-cause analysis and continuous improvement
  • Maintain documentation of release processes, standards, and governance frameworks
  • Support audit, compliance, and change-management requirements
  • Ensure environments are refreshed, aligned, and kept in sync where required
  • Manage access, data masking, and environment-specific configuration as needed
  • Champion best-practice DevOps and release discipline across the business

Requirements

  • 3–5 years experience working in a Salesforce ecosystem across multi-cloud environments
  • Demonstrated experience managing Salesforce releases, deployments, or environment strategies
  • Hands-on experience with CI/CD tooling, version control, and automated deployment practices
  • Experience coordinating cross-functional teams across development, QA/testing, and business stakeholders
  • Experience working in agile delivery environments with structured sprint planning and release cycles
  • Prior exposure to enterprise-scale Salesforce environments, multiple sandboxes, and complex integration landscapes
  • Experience in governance, change management, or risk mitigation related to enterprise software releases

What we offer

  • Culture: team culture like no other in the industry
  • Development: Individualised, ongoing Learning & Development via communities of practice
  • Innovation Days
  • Dedicated Engineering Days
  • Access to 'LinkedIn Learning' for ongoing skills development
  • Women in PM&E group
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers
  • Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, social team-building and industry events
  • Giving Back: Corporate Social Responsibility program supporting nominated charities
  • Sustainability: efforts to affect positive change to the environment
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