Salesforce Program Manager Job at NTT DATA (Hyderabad)

Salesforce Program Manager

Our SFDC PMO/Program/Project Managers are fundamental to ensuring the digital te...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

9 Years of work experience in IT Project implementation
5 Years of leading Agile methodology projects
3+ Years working on end-to-end Salesforce.com Implementation Projects with at least 3+ Years managing and understanding of general Salesforce.com standard functionality and features (Sales, Services and Marketing), Apex Programming and Force.com Capabilities
Strong leadership
Client relationship management
Problem-solving skills
PMP and Salesforce certifications are preferred

Job Responsibility

Maintain overall responsibility for project execution as per the customer standards/requirements within agreed duration (in SOW) to ensure the success of the project
Understand that the essential importance of business and technical processes is interrelated for project success
Lead of project team ensuring on time delivery of high-quality work within the project budget
Maintain daily Client relationship and communication, acting as first point of escalation for daily issues
Provide project data and status reporting to appropriate stakeholders
Manage good onsite-offshore co-ordination for optimal service delivery
Review and approve project plans, estimates, and technical documents
Manage teams of hard-working individual and promote team cohesiveness

Fulltime

New

M&A Integration Program Manager

Location

United States , Boston

Salary:

70.00 - 80.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

5+ years of experience in M&A integration, program management, or related roles
Experience within a technology or SaaS environment preferred
Hands-on experience with Salesforce and related tools (CPQ preferred)
Familiarity with quote-to-cash processes and revenue operations workflows
Exposure to project management and collaboration tools (e.g., Jira, Confluence) preferred

Job Responsibility

Lead integration activities across multiple acquisitions, ensuring alignment of processes, systems, and teams
Develop and manage integration plans, including timelines, risks, and key milestones
Coordinate with cross-functional stakeholders across operations, finance, technology, and customer-facing teams
Drive execution of post-acquisition initiatives and monitor progress against established goals
Identify potential risks and proactively implement mitigation strategies
Support alignment of revenue-related processes, including quoting, billing, and customer management workflows
Collaborate with internal teams to facilitate system integration and data consistency
Maintain clear documentation, reporting, and communication for leadership visibility

Fulltime

Program Manager, Agile Delivery

At HPE Networking, the Digital Experience & Automation (DEA) team is reimagining...

Location

India , Bengaluru

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

12+ years of program/project management experience
5+ years in customer support or digital platforms
Strong Agile/Scrum experience (Scrum Master or equivalent role)
Experience delivering digital platforms or enterprise applications
Familiarity with Salesforce and enterprise integrations

Job Responsibility

Lead end-to-end delivery of digital platform programs (customer portals, support tools, integrations)
Define scope, timelines, dependencies, and success metrics
ensure delivery against plan
Drive cross-functional alignment across engineering, product, and business teams
Proactively manage risks, dependencies, and stakeholder expectations
Act as Scrum Lead for Agile teams delivering platform capabilities
Facilitate sprint ceremonies and ensure effective backlog execution
Drive Agile best practices, team velocity, and continuous improvement
Remove impediments and enable high-performing teams
Drive initiatives across customer support portals, service tools, and experience platforms

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Program Manager (Navy Logistics)

Appian is seeking a strategic and customer-focused Program Manager to lead progr...

Location

United States , McLean

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field
A minimum of 10+ years of experience in program management within the Department of War or other relevant federal government agencies
Direct experience leading the delivery of complex technology modernization initiatives to the Department of War (DoW) within the logistics domain, ideally with the US Navy
Proven ability to develop and execute complex programs and large-scale projects with measurable results and managing over 50 resources
Strong analytical skills with the ability to translate data into actionable insights
Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels
The ideal candidate will have experience and relationships with clients within the Navy logistics space
Proficiency with Appian, other modern platform technologies (e.g., Salesforce, ServiceNow, Palantir) and/or custom application development
The ideal candidate will have experience with Maintenance, Repair and Overall or shop floor related software technologies, and an understanding of the application of AI to meet mission requirements
Experience leading technology modernization leverage agile methodologies and AI enabled code generation approaches

Job Responsibility

Design, implement, and optimize customer success programs for the US Navy encompassing onboarding, adoption, value realization, and renewal
Lead and manage large-scale, cross-functional initiatives from initiation through to completion, ensuring they are delivered on time, within scope and budget, and meet strategic objectives
Develop and manage strategic roadmaps and plans for programs within the Navy logistics domain that align with customer requirements
Serve as the voice of the customer within the organization, gathering and analyzing feedback to inform program development and product enhancements
Deliver Navy logistics specific experience and expertise to inform the approach for modernization and to inform Appian’s product vision
Drive innovation into program delivery and the application modernization approach, including the application AI technologies to accelerate delivery, increase quality and enable the mission stakeholders
Establish, monitor, and report on key performance indicators (KPIs) for customer success programs, including but not limited to customer health scores, agile delivery metrics and program operations and financials
Collaborate closely with cross-functional leaders to ensure a cohesive and unified customer experience across all touchpoints
Develop and maintain strong relationships with key Navy customer stakeholders, acting as a trusted advisor and strategic partner
Identify and mitigate risks to customer success, proactively developing and implementing strategies to address challenges

What we offer

Training and Development
Growth Opportunities
Community
health coverage
Employee Assistance Program (EAP) with free mental health support
life and disability insurance
Employee Stock Purchase Program (ESPP)
retirement/pension plan
wellness dollars
tuition reimbursement

Fulltime

Client Operations & Program Manager

We are seeking a Client Operations & Program Manager to serve as the central hub...

Location

United States , Malvern

Salary:

58.00 - 64.00 USD / Hour

Cella

Expiration Date

Until further notice

Requirements

BPM & E-Signature Tools: Proficiency with DocuSign and Business Process Management (BPM) software.
CRM/Tracking Systems: Experience managing sales or outreach pipelines (e.g., Salesforce, HubSpot, or proprietary systems).
Data Entry: High level of accuracy and speed in financial data entry.
Analytical Mindset: Ability to spot trends in the noise and report them effectively to leadership.
Proactive Coordination: Not afraid to nudge Relationship Managers to ensure goals are met.
Organization: Superior ability to manage multiple workstreams (Outreach vs. Documentation vs. Data Entry) simultaneously.

Job Responsibility

Monitor and report on RM outreach activity
establish and manage performance goals at both the individual and aggregate team levels.
Partner with RMs to research specific client scenarios, align on weekly priorities, and troubleshoot stalled accounts.
Synthesize outreach data to identify trends, surfacing potential roadblocks or risks to senior leadership.
Manage the scheduling queue in tandem with Operations, ensuring no client falls through the cracks and all dialogues have documented follow-ups.
Design and execute specialized outcall plans for clients without active contacts or those who have become non-responsive.
Act as the primary owner of the DocuSign BPM (Business Process Management) workflow, ensuring all paperwork is executed, tracked, and filed correctly.
Conduct deep-dives into BPM archives to retrieve and consolidate historical banking and contract data for active cases.
Facilitate the secure movement of banking information and partner with the Outreach Manager to ensure applications are tracked at a granular client level.

What we offer

medical
prescription
dental
vision
AD&D
life insurance
short-term disability
401K plan

Fulltime

Service Program Manager

Flexible working style: This Company offers flex-time and hybrid working style. ...

Location

Japan , 東京23区

Salary:

9000000.00 - 14000000.00 JPY / Year

Randstad

Expiration Date

Until further notice

Requirements

Experience in business process improvement within service or operations environments
Hands-on experience with CRM (e.g., Salesforce) and ERP systems (e.g., SAP)
Exposure to data analytics or BI tools (e.g., Power BI)
Proven ability to manage stakeholders across business and IT functions
Business-level Japanese and English communication skills

Job Responsibility

Flexible working style: This Company offers flex-time and hybrid working style
Use English: This position regularly coordinates with overseas stakeholders
Own a High-Impact Role: This is a newly created position where you can take ownership of system optimization and process improvements, directly influencing business efficiency and growth

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日
賞与あり

Fulltime

Program Manager

We are currently seeking a Program Manager to join our team in Bangalore, Karnāt...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6+ years of overall project management experience
3+ years of hands-on experience managing Salesforce projects
Strong understanding of Salesforce Sales Cloud, Service Cloud, or Experience Cloud
Experience with Agile/Scrum and/or Waterfall delivery models
Proficiency in project planning, estimation, and tracking tools (JIRA, MS Project, Smartsheet, etc.)
Excellent client communication, presentation, and negotiation skills
Strong problem-solving and decision-making capabilities
Ability to handle escalated projects and high-pressure environments

Job Responsibility

Own and manage Salesforce projects from initiation through closure
Define project scope, goals, timelines, and deliverables
Develop and maintain project plans, trackers, RAID logs, and status reports
Manage client expectations and act as the primary point of contact
Coordinate with Salesforce Admins, Developers, QA, and Business Analysts
Ensure on-time, on-budget delivery with high quality
Identify risks, issues, and dependencies and proactively drive mitigation plans
Run governance calls, sprint planning, retrospectives, and steering committee meetings
Ensure adherence to Agile/Scrum or Waterfall project methodologies as applicable
Support change management, user adoption, and release planning

Fulltime

Program Manager III

As a Program Manager III within the Delivery Team, you will be responsible for m...

Location

Ireland , Cork

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

3+ Years experience in a similar customer delivery role
Ability to effectively manage multiple complex projects simultaneously, ensuring timely delivery and meeting project objectives
Familiarity with Agile/Scrum tools like JIRA
In-depth understanding of the Everseen solutions
Proactive self-starter with the capacity to engage in multiple initiatives concurrently
Adaptable to changing project requirements and able to anticipate and address potential issues promptly
Keen interest in Everseen's technology solutions, comfortable discussing them at a high level, and staying updated with the latest developments
Demonstrates initiative, drive, and self-motivation in taking full ownership of projects, ensuring accountability for project outcomes, and fostering a no-blame culture conducive to continuous improvement
Possesses in-depth problem-solving skills and exercises good judgment, capable of navigating and resolving complex situations effectively
Highly organized with excellent organizational skills and meticulous attention to detail, ensuring accuracy and precision in project execution and documentation

Job Responsibility

Accountable for the successful execution, management, and delivery of customer projects, ensuring adherence to scope and schedule
Creates, maintains and updates project plans, tracking all tasks, milestones, risks, and issues throughout the delivery process
Manages and owns all projects for four customers
Takes full ownership of a number of customer projects, managing all aspects of these projects from initiation to completion
Leads all customer communication, fostering a close working relationship
Serves as the primary point of contact for customer inquiries and concerns
Tracks customer-facing tasks to ensure visibility and accountability
Provides innovative and effective solutions to address challenges encountered during project execution
Understanding of all the Use Cases of the Everseen software
Ability to guide customers through the Use Cases and user acceptance tests

Fulltime

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Salesforce Program Manager

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