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We are currently seeking a Salesforce Program Manager to join our team in Hyderabad, Telangana (IN-TG), India (IN).
Job Responsibility:
Maintain overall responsibility for project/program execution as per the customer standards/requirements within agreed duration (in SOW) to ensure the success of the project
Understand that the essential importance of business and technical processes is interrelated for project success
Daily activities include but not limited to: Lead of project team ensuring on time delivery of high-quality work within the project budget
Maintain daily Client relationship and communication, acting as first point of escalation for daily issues
Provide project data and status reporting to appropriate stakeholders
Manage good onsite-offshore co-ordination for optimal service delivery
Review and approve project/program plans, estimates, and technical documents
Manage teams of hard-working individual and promote team cohesiveness
Requirements:
12+ Years of work experience in IT Project implementation
5 Years of leading Agile methodology projects
3+ Years working on end-to-end Salesforce.com Implementation Projects with at least 3+ Years managing and understanding of general Salesforce.com standard functionality and features (Sales, Services and Marketing), Apex Programming and Force.com Capabilities
Should have experience managing enterprise level accounts (50+ headcount and $1.5M+) as a program manager
Should have experience managing both TnM and Fixed Price Projects
Should be able to manage the P&L of any program keeping a close eye on margin
Should be strong with risk identification and mitigation strategies
Nice to have:
PMI PMP/ACP Certification preferred
Salesforce.com Certifications preferred
Comprehensive understanding of Project Delivery Lifecycle and Agile Methodologies