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Hyde is looking for a Salesforce Product Owner to join our collaborative and values‑driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long‑term development. As a Salesforce Product Owner (internally titled CRM Manager) at Hyde New Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data‑driven decision‑making across the organisation. This is a strategic, and hands-on CRM Manager role leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience.
Job Responsibility:
Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs
Oversee continuous improvement of CRM processes, workflows and data quality
Manage and deliver digital projects in partnership with teams across Hyde
Use CRM data to generate actionable insights that inform business development and marketing activity
Act as the CRM subject‑matter expert, supporting colleagues and ensuring best practice adoption
Requirements:
Proven experience in CRM leadership and Salesforce product ownership
Strong collaboration and communication skills
A proactive mindset and passion for customer‑centred digital transformation
The ability to interpret data and engage stakeholders across all levels