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The Salesforce Product Analyst will partner with product managers and cross-functional teams to define, implement, and optimize enterprise-level Salesforce solutions. This resource will act as a liaison between business stakeholders and technical teams, ensuring that business requirements are translated into actionable build items and implemented efficiently. The ideal candidate thrives in a collaborative, fast-paced environment and can manage multiple deliverables with accuracy and independence.
Job Responsibility:
Collaborate with Product Managers and stakeholders to translate business needs into technical specifications
Partner with implementation teams to prepare and groom features for upcoming sprints
Support configuration, testing, and deployment of Salesforce enhancements
Distinguish between enhancement and net-new build requests and advise on appropriate implementation approaches
Conduct post-release analysis and reporting to measure feature effectiveness
Manage stakeholder intake requests and prioritize enhancements accordingly
Participate in workflow design and validate end-user impact prior to release
Maintain detailed knowledge of Salesforce products and upcoming roadmap features
Communicate effectively with leadership to report progress and risks
Drive coordination and accountability across the team to ensure project completion
Requirements:
Associate’s Degree in Business, IT, or Healthcare Administration (or equivalent experience)
3–6 years of experience in product or system analysis within large-scale, corporate environments (healthcare preferred)
Salesforce Administrator certification required
Advanced Admin preferred
Proven experience with Salesforce Health Cloud, Marketing Cloud, Mulesoft, and Tableau integrations
Strong understanding of digital product management and SDLC methodology
Excellent communication, analytical thinking, and organizational skills
What we offer:
Competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs
401k plan that includes a company match and is fully vested after you become eligible
Paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching